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What's Your Problem?: Cut Through Red Tape, Challenge the System, and Get Your
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What's Your Problem?: Cut Through Red Tape, Challenge the System, and Get Your Money Back Paperback - 2011

by Jon Yates

From getting through to the cable company to dealing with identity theft to fighting the unfriendly skies, the "Chicago Tribune's" Problem Solver offers practical, money-saving advice for readers who want to become their own consumer advocate.


From the publisher

"Watch out, Goliath. Jon Yates has a slingshot and he's teaching us how to use it."
--Amy Dickinson, New York Times bestselling author and America's favorite advice columnist

"Jon Yates gives consumers a great primer on how to solve their own customer service problems."
--Angie Hicks, Founder of "Angie's List"

Jon Yates, the Chicago Tribune's popular "Problem Solver," offers eminently practical, money-saving advice on how to become your own consumer advocate. What's Your Problem? is a godsend for anyone who has ever had to take on the bureaucracy--from getting through to the cable company to dealing with identity theft to fighting the unfriendly skies. The first book of its kind--a combination of illuminating true stories and essential advice for cutting through the red tape put up by local governments, health insurance companies, and heartless corporations--What's Your Problem? is an indispensable handbook that can alleviate your frustrations once and for all and help you get the results you need fast!

From the rear cover

You're being overcharged on your electric bill. Your health insurance denies a claim you know it should pay. The airline refuses to reimburse you for your lost luggage. Your contractor disappeared with the down payment. You just got a parking ticket for someone else's car.

If these problems sound familiar, this is the book for you. As creator of the popular "What's Your Problem?" column in the Chicago Tribune, Jon Yates has helped thousands of people take charge of their problems and get satisfaction from airlines, utilities, government agencies, health insurance companies, and more. His readers have already gotten back more than $1 million of their hard-earned money from greedy businesses and agencies--and now you can too! Packed with tips, strategies, and dozens of real life examples and success stories, What's Your Problem? is a must-have book for every household in America.

Details

  • Title What's Your Problem?: Cut Through Red Tape, Challenge the System, and Get Your Money Back
  • Author Jon Yates
  • Binding Paperback
  • Edition Original
  • Pages 272
  • Volumes 1
  • Language ENG
  • Publisher William Morrow & Company
  • Date 2011-12-27
  • Features Bibliography, Index
  • ISBN 9780062009883 / 0062009885
  • Weight 0.45 lbs (0.20 kg)
  • Dimensions 7.9 x 5.3 x 0.8 in (20.07 x 13.46 x 2.03 cm)
  • Library of Congress subjects Customer services, Customer relations
  • Library of Congress Catalog Number 2010053596
  • Dewey Decimal Code 381.34

Media reviews

Citations

  • Kirkus Reviews, 11/15/2011, Page 0
  • Library Journal, 01/01/2012, Page 119
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