Biblio Inc. follows certain procedures designed to safeguard the information you entrust to it. These procedures are set forth in the following paragraphs.
Biblio Inc. is the sole owner of the information collected on Biblio.com.au. Biblio, Inc. collects personally identifiable information from our users at several different points on our Web site. Biblio Inc. does not materially alter the information provided by its Web site visitors, nor does it supplement the information from its own or third party sources.
When using Biblio.com.au, you have the option to create a user name and password by completing a registration form. During registration you are required to give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest.
If you place an order on Biblio.com.au, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and, depending on the payment method you choose, you may be asked to provide financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. We will also use this information to notify you when your order has been shipped and to contact you if we have trouble processing your order.
Email to a friend:
If you choose to use our 'email to a friend' service to tell a friend about a book you found on Biblio.com.au, we will ask you for your friends name and email address. We will automatically send your friend a one-time email with a link to the item on Biblio.com.au. Biblio Inc. uses this information for the sole purpose of sending this one-time email and tracking the success of our 'email to a friend' program.
We use other companies to process payments and assess fraud risk for orders placed on Biblio.com.au. Your payment information is always transmitted using SSL encryption, and these companies do not retain, share, store or use personally identifiable information for any other purposes.
We use a third-party customer review site to provide a forum for our customers to leave reviews of our service that are collected and verified by this third-party company. To facilitate these reviews we share your email address, name and order number. We share this information solely for the purpose of facilitating these reviews.
As a marketplace site, we rely of the services of our Booksellers to process and ship your order. To make it possible for our Booksellers to process and ship your order, we share your personally identifiable information, such as your name, address, phone number and email address. This information is always securely provided to the Bookseller using SSL encryption. We do not share your credit card information with our Booksellers.
Our Booksellers are prohibited from using your personally identifiable information for any other purpose than for fulfilling your order.
Law Enforcement Requests:
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site. In addition we reserve the right to comply with law enforcement requests for information that we deem reasonable. Unless prohibited by law we will notify you via email when we share your information as a result of these requests or legal processes.
If you use a bulletin board, blog, or post book reviews or comments on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
When you register for an account on Biblio.com.au you are asked if you would like to receive promotional email from Biblio.com.au.
We provide you the opportunity to opt-out of having your email address used for this purpose when we ask for this information. For example, if you create an account but do not wish to receive our newsletter, you can indicate your preference on our registration form.
If you no longer wish to receive our newsletter, you may opt-out of receiving it by following the instructions included in each newsletter or you may contact us at , 800-813-9432 or P.O. Box 1211 Asheville, NC 28802 to opt-out.
Access to Personally Identifiable Information:
If your personally identifiable information changes, or if you no longer desire our service, you may correct, or update it by making the change on our account information page (http://www.biblio.com/account_menu.php
) or by emailing our Customer Support at or by contacting us by telephone or postal mail at the contact information listed below.
We use both session ID cookies and persistent cookies. [We use session cookies to make it easier for you to navigate our site.] A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browsers help file.
Cookies are used on our site to keep track of items you have placed in your shopping cart for purchase, to retain your session login so that you do not have to re-enter your password to perform actions such as adding items to your cart and completing the checkout steps. Cookies are also used to help our site remember certain preferences, such as your ship to country and preferred shipping speed, and to associate qualifying purchases with Biblio's affiliate partners, in order to ensure that they are paid accurately for the referral services they perform.
If you reject cookies, you may still use our site, but you will not be able to place orders. In order to purchase online using our secure checkout, cookies must be enabled. This is so that our system can associate your purchase with your account and shopping cart. You have the option to remove this information at the completion of your purchase, or to request that our system remember your information for future purchases.
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can send email us at .
We reserve the right to modify this privacy statement at any time, so please review it frequently.
If you have questions or concerns regarding this statement, you should contact Biblio Customer Service at .
PO Box 1211
Asheville, NC 28802
Last Updated on 01/11/2017