Description:
McGraw-Hill , 1994. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,650grams, ISBN:9780077079499
Stock Photo: Cover May Be Different
Quality of Service Hardcover - 1994
by Bo Edvardsson; John Ovretveit; Bertil Thomasson (With)
Details
- Title Quality of Service
- Author Bo Edvardsson; John Ovretveit; Bertil Thomasson (With)
- Binding Hardcover
- Edition First Edition
- Pages 293
- Volumes 1
- Language ENG
- Publisher McGraw-Hill Companies, Blacklick, Ohio, U.S.A.
- Date 1994
- Illustrated Yes
- ISBN 9780077079499 / 0077079493
- Weight 1.29 lbs (0.59 kg)
- Dimensions 9.31 x 6.21 x 0.93 in (23.65 x 15.77 x 2.36 cm)
- Library of Congress subjects Total quality management, Service industries - Management
- Library of Congress Catalog Number 94015998
- Dewey Decimal Code 658.812
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Stock Photo: Cover May Be Different
Quality of Service: Making It Really Work
by Edvardsson, B. et al.
- Used
- Hardcover
- Condition
- Used
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780077079499 / 0077079493
- Quantity Available
- 1
- Seller
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Lincoln, Lincolnshire, Aberdeen, United Kingdom
- Item Price
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A$9.13A$24.71 shipping to USA
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A$9.13
A$24.71
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Stock Photo: Cover May Be Different
Quality of Service: Making It Really Work (Quality in Action)
by Bo Edvardsson, Bertil Thomasson, John Ovretveit
- Used
- Condition
- Used - Good
- ISBN 10 / ISBN 13
- 9780077079499 / 0077079493
- Quantity Available
- 1
- Seller
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Waltham Abbey, Essex, United Kingdom
- Item Price
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A$11.05A$17.35 shipping to USA
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Description:
McGraw-Hill. Used - Good. Ships from UK in 48 hours or less (usually same day). Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. 100% money back guarantee. We are a world class secondhand bookstore based in Hertfordshire, United Kingdom and specialize in high quality textbooks across an enormous variety of subjects. We aim to provide a vast range of textbooks, rare and collectible books at a great price. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. We provide a 100% money back guarantee and are dedicated to providing our customers with the highest standards of service in the bookselling industry.
Item Price
A$11.05
A$17.35
shipping to USA
Stock Photo: Cover May Be Different
QUALITY OF SERVICE: MAKING IT REALLY WORK
by Edvardsson, Bo; Vretveit, John; Thomasson, Bertil
- Used
- Hardcover
- first
- Condition
- Used - Very Good/Very Good
- Edition
- First Edition
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780077079499 / 0077079493
- Quantity Available
- 1
- Seller
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Vashon, Washington, United States
- Item Price
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A$12.91A$7.75 shipping to USA
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Description:
Blacklick, Ohio, U.S.A.: London: McGraw-Hill, 1994. Very Good/Very Good. 1994. First Edition. Hard Cover. 8vo - over 7¾" - 9¾" tall 0077079493 Has Small Pub Remainder Mark .
Item Price
A$12.91
A$7.75
shipping to USA
Stock Photo: Cover May Be Different
Quality of Service: Making It Really Work (Quality in Action)
by Bo Edvardsson; Bertil Thomasson; John Ovretveit
- Used
- good
- Hardcover
- Condition
- Used - Good
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780077079499 / 0077079493
- Quantity Available
- 1
- Seller
-
HOUSTON, Texas, United States
- Item Price
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A$50.94FREE shipping to USA
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Description:
Mcgraw-Hill, 1994-12. Hardcover. Good.
Item Price
A$50.94
FREE shipping to USA