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How to Appreciate Your Customers
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How to Appreciate Your Customers Hardcover - 1995

by B. H. Elvy


From the publisher

Appreciating and satisfying the emotional heads of buyers can be the essential factor contributing to the creation of a competitive edge, particularly where close uniformity of quality, price and service exists between competing suppliers. This book looks at the factors influencing buying decisions and the supplier's response to the customer. Sensitive situations, such as the handling of complaints, are dealt with specifically, as is the way in which companies can implement the cultural changes necessary to move an organisation towards a greater recognition of individual buyers' needs.

Details

  • Title How to Appreciate Your Customers
  • Author B. H. Elvy
  • Binding Hardcover
  • Pages 204
  • Volumes 1
  • Language ENG
  • Publisher Palgrave MacMillan
  • Date 1995-06-20
  • ISBN 9780333598924 / 033359892X
  • Weight 0.92 lbs (0.42 kg)
  • Dimensions 8.5 x 5.5 x 0.63 in (21.59 x 13.97 x 1.60 cm)
  • Dewey Decimal Code 658
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How to Appreciate Your Customers
Stock Photo: Cover May Be Different

How to Appreciate Your Customers

by B.H. Elvy

  • New
  • Hardcover
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New
Binding
Hardcover
ISBN 10 / ISBN 13
9780333598924 / 033359892x
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Hard Cover. New. New Book; Fast Shipping from UK; Not signed; Not First Edition; The How to Appreciate Your Customers.
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A$197.17
A$15.49 shipping to USA
How to Appreciate Your Customers
Stock Photo: Cover May Be Different

How to Appreciate Your Customers

by B. H. Elvy

  • New
  • Hardcover
Condition
New
Binding
Hardcover
ISBN 10 / ISBN 13
9780333598924 / 033359892x
Quantity Available
10
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Southport, Merseyside, United Kingdom
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This seller has earned a 5 of 5 Stars rating from Biblio customers.
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Hardback. New. Appreciating and satisfying the emotional heads of buyers can be the essential factor contributing to the creation of a competitive edge, particularly where close uniformity of quality, price and service exists between competing suppliers.
Item Price
A$201.57
A$19.29 shipping to USA
How to Appreciate Your Customers
Stock Photo: Cover May Be Different

How to Appreciate Your Customers

  • New
  • Hardcover
Condition
New
Binding
Hardcover
ISBN 10 / ISBN 13
9780333598924 / 033359892X
Quantity Available
5
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campbelltown, Florida, United States
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Palgrave Macmillan. hardcover. New. 0x0x0. Brand New Book in Publishers original Sealing
Item Price
A$322.28
A$15.49 shipping to USA