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101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones (101 . . . Series)
by Griffiths, Andrew
- Used
- Condition
- UsedLikeNew
- ISBN 10
- 1865087440
- ISBN 13
- 9781865087443
- Seller
-
Philadelphia, Pennsylvania, United States
Payment Methods Accepted
About This Item
UsedLikeNew. Used Like-New:May have Remainder Mark.
Synopsis
Lots of practical tips to help you and your staff deliver excellent customer service, ensuring your existing customers keep coming back and new customers are attracted to your business.PRACTICAL TIPS FOR EXCEEDING YOUR CUSTOMERS' EXPECTATIONSModern consumers are more demanding and more informed than ever before. They are aware that they have choices and that there is considerable competition for their business. Costs can only go so low, so there is a limit to reducing prices as a competitive tool. This leaves one area for modern businesses to outshine their competitors, and that is customer service. Small businesses have the greatest potential to offer extremely high levels of customer service, due to their direct contact with customers. Unfortunately, very few people fully realise the power of customer service and what it can do for their business.Put simply, customer service is about exceeding your customers' expectations. Do that and you are well on the way to success and profitability. 101 Ways to Really Satisfy Your Customers provides a greater insight into understanding and identifying what customers expect, and details simple suggestions that will enable all businesses to exceed these expectations and reap the rewards.INCLUDES 20 BONUS TIPS THAT WILL REALLY IMPRESS YOUR CUSTOMERS
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Details
- Bookseller
- BookCorner COM LLC
(US)
- Bookseller's Inventory #
- 52YZZZ00IAX4_ns
- Title
- 101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones (101 . . . Series)
- Author
- Griffiths, Andrew
- Book Condition
- New
- Quantity Available
- 1
- Binding
- Unknown
- ISBN 10
- 1865087440
- ISBN 13
- 9781865087443
- Publisher
- Allen & Unwin
- Place of Publication
- Crows Nest
- This edition first published
- July 1, 2003
Terms of Sale
BookCorner COM LLC
30 day return guarantee, with full refund including original shipping costs for up to 30 days after delivery if an item arrives misdescribed or damaged.
About the Seller
BookCorner COM LLC
Biblio member since 2018
Philadelphia, Pennsylvania
About BookCorner COM LLC
We offer quality books at best prices.
Glossary
Some terminology that may be used in this description includes:
- Remainder Mark
- Usually an ink marking of some sort which indicates that the book was designated a remainder. In most cases, it can be found on...
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