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101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones (101 . . . Series)
by Griffiths, Andrew
- New
- Paperback
- Condition
- New
- ISBN 10
- 1741750083
- ISBN 13
- 9781741750089
- Seller
-
San Diego, California, United States
Payment Methods Accepted
About This Item
Allen & Unwin. Paperback. New. New. In shrink wrap. Looks like an interesting title!
Synopsis
Lots of practical tips to help you and your staff deliver excellent customer service, ensuring your existing customers keep coming back and new customers are attracted to your business.PRACTICAL TIPS FOR EXCEEDING YOUR CUSTOMERS' EXPECTATIONSModern consumers are more demanding and more informed than ever before. They are aware that they have choices and that there is considerable competition for their business. Costs can only go so low, so there is a limit to reducing prices as a competitive tool. This leaves one area for modern businesses to outshine their competitors, and that is customer service. Small businesses have the greatest potential to offer extremely high levels of customer service, due to their direct contact with customers. Unfortunately, very few people fully realise the power of customer service and what it can do for their business.Put simply, customer service is about exceeding your customers' expectations. Do that and you are well on the way to success and profitability. 101 Ways to Really Satisfy Your Customers provides a greater insight into understanding and identifying what customers expect, and details simple suggestions that will enable all businesses to exceed these expectations and reap the rewards.INCLUDES 20 BONUS TIPS THAT WILL REALLY IMPRESS YOUR CUSTOMERS
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Details
- Bookseller
- GridFreed LLC
(US)
- Bookseller's Inventory #
- Q-1741750083
- Title
- 101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones (101 . . . Series)
- Author
- Griffiths, Andrew
- Format/Binding
- Paperback
- Book Condition
- New
- Quantity Available
- 1
- ISBN 10
- 1741750083
- ISBN 13
- 9781741750089
- Publisher
- Allen & Unwin
- Place of Publication
- New Delhi
- This edition first published
- April 1, 2007
Terms of Sale
GridFreed LLC
30 day return guarantee, with full refund including original shipping costs for up to 30 days after delivery if an item arrives misdescribed or damaged.
About the Seller
GridFreed LLC
Biblio member since 2021
San Diego, California
About GridFreed LLC
We sell primarily non-fiction, many new books, some collectible first editions and signed books. We operate 100% online and have been in business since 2005.
Glossary
Some terminology that may be used in this description includes:
- New
- A new book is a book previously not circulated to a buyer. Although a new book is typically free of any faults or defects, "new"...
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