Becoming American Express; 150 Years of Reinvention and Customer Service

New York, New York: American Express Company, 1999. First Edition [stated]First Edition [stated], presumed first printing. Hardcover. Very good/Good. Format is approximately 11 inches by 11 inches. 200 pages. Illustrations (many in color) This English-language edition of Becoming American Express: 150 Years of Reinvention and Customer Service was published in hardcover by American Express Company to commemorate its 150th anniversary on March 18, 2000. Includes Acknowledgments and Trademarks. Several small chips on top dust jacket edge. These stories of American Expresses' continual reinvention and constant commitment to customer service reveal a rich and interesting past. The American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average.[5] The company is best known for its charge card, credit card, and traveler's cheque businesses. Reed Massengill is a widely published writer and photographer whose work spans the genres of biography; corporate history; and photography. He has produced a number of photographic anthologies and monographs. An award-winning writer, Massengill's work has been translated into nine languages. Over the years, his celebrity profiles, freelance features and book and music reviews have appeared in a broad range of both important and obscure publications, including The New York Times Book Review, Interview, Essence, Forbes, Connoisseur, Jazziz, Swim, Tennessee Business, HomeOwner, Straight to Hell, Vice, Paramour, and even Cowboy magazine. For a number of years, he served as a contributing editor to the magazines Art & Understanding, Flatiron News, and the Australian fine art photography magazines Blue and Black+White. As a photographer, Massengill's images have been widely published and exhibited in the United States and abroad.