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Business Process Mapping: Improving Customer Satisfaction by Jacka, J. Mike\|Keller, Paulette J - 5/18/2009
by Jacka, J. Mike\|Keller, Paulette J
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Business Process Mapping: Improving Customer Satisfaction
by Jacka, J. Mike\|Keller, Paulette J
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- ISBN 10 0470444584
- ISBN 13 9780470444580
- Publisher Wiley
- Date Published 5/18/2009
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Business Process Mapping : Improving Customer Satisfaction
by Jacka, J. Mike, Keller, Paulette J
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Business Process Mapping : Improving Customer Satisfaction
by Jacka, J. Mike, Keller, Paulette J
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- Used - Very Good
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Mishawaka, Indiana, United States
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Wiley & Sons, Incorporated, John. Used - Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
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Business Process Mapping: Improving Customer Satisfaction
by Jacka, J. Mike; Keller, Paulette J
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Seattle, Washington, United States
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Wiley, 2009. Hardcover. Like New. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Business Process Mapping: Improving Customer Satisfaction
by Jacka, J. Mike
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Wiley, 2009-07-07. 2. hardcover. Used: Good.
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Business Process Mapping: Improving Customer Satisfaction
by Jacka, J. Mike
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hardcover. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.
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Business Process Mapping: Improving Customer Satisfaction
by Jacka, J. Mike
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- 2
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Wiley, 2009-07-07. 2. hardcover. Used:Good.
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Business Process Mapping: Improving Customer Satisfaction (2nd Edn)
by Jacka, JM and Keller, PJ
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Lincoln, Lincolnshire, United Kingdom
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John Wiley and Sons, 2009. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In fair condition, suitable as a study copy. Dust jacket in fair condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,650grams, ISBN:9780470444580
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Business Process Mapping: Improving Customer Satisfaction
by Wiley
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Wiley. New. BRAND NEW, GIFT QUALITY! NOT OVERSTOCKS OR MARKED UP REMAINDERS! DIRECT FROM THE PUBLISHER!
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Business Process Mapping: Improving Customer Satisfaction
by J. Mike Jacka
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Southport, Merseyside, United Kingdom
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Hardback. New. Now fully revised and updated--a powerful, customer-focused tool for business improvement Now in a Second Edition, Business Process Mapping is a powerful tool that offers a solid understanding of any given process, as well as the methods for that process to be more effective, and ensures that true value is being provided to customers.
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Business Process Mapping: Improving Customer Satisfaction
by J. Mike Jacka
- New
- Hardcover
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- New
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780470444580 / 0470444584
- Quantity Available
- 10
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Southport, Merseyside, United Kingdom
- Item Price
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A$96.29A$9.95 shipping to
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Description:
Hardback. New. Now fully revised and updated--a powerful, customer-focused tool for business improvement Now in a Second Edition, Business Process Mapping is a powerful tool that offers a solid understanding of any given process, as well as the methods for that process to be more effective, and ensures that true value is being provided to customers.
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A$96.29
A$9.95
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