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A Complaint is a Gift  Using Customer Feedback as a Strategic Took

A Complaint is a Gift Using Customer Feedback as a Strategic Took

A Complaint is a Gift  Using Customer Feedback as a Strategic Took
Stock Photo: Cover May Be Different

A Complaint is a Gift Using Customer Feedback as a Strategic Took

by Barlow, Janelle and Claus Moller

  • Used
  • Paperback
Condition
Very Good+
ISBN 10
1881052818
ISBN 13
9781881052814
Seller
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Wilson, Wisconsin, United States
Item Price
A$9.13
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About This Item

San Francisco: Berrett-Koehler Publishers, 1999. Faint 1/4" spots along top edge or rear cover. Foreword by Sir Collin Marshall, Chairman, British Airways. 222 pages.. Seventh Printing. Soft Cover. Very Good+. 8vo - over 7¾" - 9¾" tall.

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Details

Bookseller
Virtuous Volumes et al. US (US)
Bookseller's Inventory #
020560
Title
A Complaint is a Gift Using Customer Feedback as a Strategic Took
Author
Barlow, Janelle and Claus Moller
Format/Binding
Paperback
Book Condition
Used - Very Good+
Edition
Seventh Printing
ISBN 10
1881052818
ISBN 13
9781881052814
Publisher
Berrett-Koehler Publishers
Place of Publication
San Francisco
Date Published
1999
Keywords
Consumer Complaints Barlow, Janelle Moller, Claus Customer Service
Bookseller catalogs
Business and Economics;
Size
8vo

Terms of Sale

Virtuous Volumes et al.

Media mail $3.00 for the first book, $1.50 for each additional book in the same order. Priorty mail $5.50 for first book, $3.50 for additional books in that order, unless book is over 2-3 pounds and/or in a zone which indicates it is significantly more. In countries where the International rate is set at $9.00 for Economy Surface Letter Post, books may be sent by Global Priority if the difference is not great enough to warrant reduction to closer to actual cost. Please indicate your preference for saving time (weeks of business days) or money (generally $1.00 to $2.00 if reduced for light books). International expedited is set to cover Airmail Letter Post if the item will not fit in a Global Envelope with sufficient packing materals. Please contact by e-mail or phone prior to any returns, if item is not as described.

About the Seller

Virtuous Volumes et al.

Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Biblio member since 2004
Wilson, Wisconsin

About Virtuous Volumes et al.

Internet business since 1999; open by appointment.

Glossary

Some terminology that may be used in this description includes:

Good+
A term used to denote a condition a slight grade better than Good.

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