Customer Centered Selling: Eight Steps to Success from the Worlds Best Sales Force by Jolles, Rob - 1998-04-09

Free Press. Used - Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.

Free Press. Used - Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.

UsedVeryGood.

Hardback. Very Good.

Simon & Schuster Ltd, 07/06/1998. Hardcover. Used; Good. **WE SHIP WITHIN 24 HRS FROM LONDON, UK, 98% OF OUR ORDERS ARE RECEIVED WITHIN 7-10 DAYS. We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books.

Free Press, 1998-04-09. Hardcover. Used:Good.

hardcover. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.

New York: The Free Press, 1998. Reprint. Second printing. Hardcover. Very good in very good dust jacket. Signed by author. DJ has slight wear and soiling.. xiii, [1], 364 p. Illustrations. Index. The author was a senior sales training consultant for Xerox Corporation. This guide teaches the reader an eight-stage sales process to anticipate and manipulate customer behaviour at each phase of the selling cycle. The eight stages are: research, analysis, confirmation, requirement, specification, solution, close and maintenance. CUSTOMER CENTERED SELLING teaches you the secret of the world-famous Xerox sales training program. For almost two decades, tens of thousands of salespeople have learned the lessons presented here by Robert L. Jolles, the Sales Trainer with the longest tenure working at Xerox Corporation today. The secret, Jolle reveals, is reversing the conventional selling practice.

Free Press, 1998-04-09. Hardcover. New. New. In shrink wrap. Looks like an interesting title!