![Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond](https://d3525k1ryd2155.cloudfront.net/f/375/930/9780812930375.RH.0.m.jpg)
Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond
by Seybold, Patricia B., and Marshak, Ronni T
- Used
- Condition
- very good, very good
- ISBN 10
- 0812930371
- ISBN 13
- 9780812930375
- Seller
-
Silver Spring, Maryland, United States
Payment Methods Accepted
About This Item
New York: Times Business, 1998. Third Printing. very good, very good. 360, illus., index. Consultant Patricia Seybold cites real-world e-commerce successes--including American Airlines, Amazon, and Cisco Systems--and advises companies to steer their online ventures toward customer needs. Drawing on case studies of companies and organizations as diverse as Boeing, Babson College, National Semiconductor, Hertz, PhotoDisc, and Wells Fargo, Seybold identifies what makes e-commerce work successfully. She argues that any e-commerce initiative has to begin with the customer.
Reviews
(Log in or Create an Account first!)
Details
- Bookseller
- Ground Zero Books
(US)
- Bookseller's Inventory #
- 41436
- Title
- Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond
- Author
- Seybold, Patricia B., and Marshak, Ronni T
- Book Condition
- Used - very good, very good
- Quantity Available
- 1
- Edition
- Third Printing
- Binding
- Hardcover
- ISBN 10
- 0812930371
- ISBN 13
- 9780812930375
- Publisher
- Times Business
- Place of Publication
- New York
- Date Published
- 1998
- Keywords
- PhotoDisc, Cisco Systems, American Airlines, Bell Atlantic, Boeing, Dell Computer, OnStar, Wells Fargo, E-Commerce
Terms of Sale
Ground Zero Books
Books are offered subject to prior sale. Satisfaction guaranteed. If you notify us within 7 days that you are not satisfied with your purchase, we will refund your purchase price when you return the item in the condition in which it was sold.
About the Seller
Ground Zero Books
Biblio member since 2005
Silver Spring, Maryland
About Ground Zero Books
Founded and operated by trained historians, Ground Zero Books, Ltd., has for over 30 years served scholars, collectors, universities, and all who are interested in military and political history.
Much of our diverse stock is not yet listed on line. If you can't locate the book or other item that you want, please contact us. We may well have it in stock. We welcome your want lists, and encourage you to send them to us.
Much of our diverse stock is not yet listed on line. If you can't locate the book or other item that you want, please contact us. We may well have it in stock. We welcome your want lists, and encourage you to send them to us.