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Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results

Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results

Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding
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Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results

by Mitchell, Jack

  • Used
  • Hardcover
Condition
CollectibleVeryGood
ISBN 10
1401300340
ISBN 13
9781401300340
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About This Item

CollectibleVeryGood. **SIGNED AND INSCRIBED BY AUTHOR** Hardcover copy is in very good, solid condition, DJ has minimal wear, unmarked text, may have ex owner inscription, a great copy. We take great pride in accurately describing the condition of our books and media, ship within 48 hours, and offer a 100% money back guarantee. Customers purchasing more than one item from us may be entitled to a shipping discount.

Synopsis

HUG YOUR CUSTOMERS is about customer service and how Jack Mitchell has practiced it by extending “hugs” -- unexpected extras, from knowing each customers name, along with their family members and clothing preferences, to handing out free coffee and newspapers on the Greenwich commuter train platform to say thanks (and by extension “Shop at Mitchells”). Mitchell looks at sales as being about something other than the product. You’re not selling clothing, you’re selling the relationship. That’s why on Saturdays, many people come to Mitchells just to see what’s going on. In the summer, he’s giving away hot dogs. Any time a regular customer walks in, the sales staff knows his name, spouse’s and kids’ names, clothing preferences and last purchase.

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Details

Bookseller
Best and Fastest Books US (US)
Bookseller's Inventory #
1M5000006OOH_ns
Title
Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results
Author
Mitchell, Jack
Book Condition
Used - CollectibleVeryGood
Quantity Available
1
Binding
Hardcover
ISBN 10
1401300340
ISBN 13
9781401300340
Publisher
Hyperion
Place of Publication
New York
This edition first published
2003-06

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About the Seller

Best and Fastest Books

Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Biblio member since 2021
Wantage, New Jersey

About Best and Fastest Books

Best and Fastest Books is located on the banks of The Delaware River in Wantage, New Jersey and specializes in rare out of print books and ephemera.

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