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Performance Analysis and Optimization of Inbound Call Centers (Lecture Notes in Economics and Mathematical Systems, 528) by Stolletz, Raik
by Stolletz, Raik
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Performance Analysis and Optimization of Inbound Call Centers (Lecture Notes in Economics and Mathematical Systems, 528)
by Stolletz, Raik
- New
- Paperback
Springer. paperback. New. 6x0x9. Brand New Book in Publishers original Sealing
- Bookseller Independent bookstores (US)
- Format/Binding Paperback
- Book Condition New New
- Quantity Available 5
- Binding Paperback
- ISBN 10 3540008128
- ISBN 13 9783540008125
- Publisher Springer
- Size 6x0x9
- X weight 12 oz
- Size 6x0x9
We have 4 copies available starting at A$198.17.
Performance Analysis and Optimization of Inbound Call Centers
by Raik Stolletz
- New
- Condition
- New
- ISBN 10 / ISBN 13
- 9783540008125 / 3540008128
- Quantity Available
- 131
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Uxbridge, Greater London, United Kingdom
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A$198.17A$7.99 shipping to
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Performance Analysis and Optimization of Inbound Call Centers (Lecture Notes in Economics and Mathematical Systems, 528)
by Stolletz, Raik
- Used
- Good
- Paperback
- Condition
- Used - Good
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9783540008125 / 3540008128
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Newport Coast, California, United States
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paperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.
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Performance Analysis and Optimization of Inbound Call Centers
by Raik Stolletz
- New
- Paperback
- Condition
- New
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9783540008125 / 3540008128
- Quantity Available
- 10
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Southport, Merseyside, United Kingdom
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A$221.39A$9.95 shipping to
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Paperback / softback. New. The material presented in this book is a result of my work in the field of call center management during the period 1999-2002. Since call arrivals and call-handling times are often random in inbound call centers, this thesis concentrates on the performance analysis and optimization using queueing models.
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Stock Photo: Cover May Be Different
Performance Analysis and Optimization of Inbound Call Centers (Lecture Notes in Economics and Mathematical Systems, 528)
by Stolletz, Raik
- New
- Paperback
- Condition
- New
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9783540008125 / 3540008128
- Quantity Available
- 1
- Seller
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San Diego, California, United States
- Item Price
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A$387.43A$5.45 shipping to
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Springer, 2003-04-17. Paperback. New. New. In shrink wrap. Looks like an interesting title!
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