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Punching In: The Unauthorized Adventures of a Front-Line Employee
by Frankel, Alex
- Used
- Acceptable
- Hardcover
- Condition
- Acceptable
- ISBN 10
- 0060849665
- ISBN 13
- 9780060849665
- Seller
-
Springdale, Arkansas, United States
Payment Methods Accepted
About This Item
Harper Business, 11/20/2007 12:00:01. hardcover. Acceptable. 1.2000 in x 9.1000 in x 6.2000 in. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket.
Synopsis
Curious to know just what happens behind the "employees only" doors of big companies, journalist Alex Frankel embarked on an undercover reporting project to find out how some of America's well-known companies win the hearts and minds of their retail and service employees. Frankel knew the only way to find answers was to go native.During a two-year urban adventure through the world of commerce, Frankel applied for and was hired by a half-dozen companies: he proudly wore the brown uniform of the UPS driver, folded endless stacks of T-shirts at Gap, brewed espressos for the hordes at Starbucks, interviewed (but failed to get hired) at Whole Foods, enrolled in management training at Enterprise Rent-A-Car, and sold iPods at the Apple Store.At the heart of Punching In lies Frankel's quest to find out how some of the giants of commerce turn thousands of average job applicants into loyal—even fanatical—workers. How do they identify and recruit workers who will best fit their companies? How do they indoctrinate employees into their corporate cultures and make them perfect messengers of their brands? Along the way Frankel pauses long enough to wonder why he is so often immune to corporate attempts to win employees over.In this lively and entertaining narrative, Frankel takes readers on a personal journey into the land of front-line employees to discover why some workers are so eager to drink the corporate Kool-Aid and which companies know how to serve it up best.
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Details
- Seller
- Once Upon a Time Books
(US)
- Seller's Inventory #
- mon0001159033
- Title
- Punching In: The Unauthorized Adventures of a Front-Line Employee
- Author
- Frankel, Alex
- Format/Binding
- Hardcover
- Book Condition
- Used - Acceptable
- Quantity Available
- 1
- ISBN 10
- 0060849665
- ISBN 13
- 9780060849665
- Publisher
- Harper Business
- Place of Publication
- Scarborough, On, Canada
- Date Published
- 11/20/2007 12:00:01
- Size
- 1.2000 in x 9.1000 in x 6.2000 i
- Bookseller catalogs
- Book;
- X weight
- 0.8000 lb
Terms of Sale
Once Upon a Time Books
30 day return guarantee, with full refund including original shipping costs for up to 30 days after delivery if an item arrives misdescribed or damaged. Please contact us BEFORE returning any book.
About the Seller
Once Upon a Time Books
Biblio member since 2020
Springdale, Arkansas
About Once Upon a Time Books
We are a family owned and operated, full-line, online bookstore. With our inventory of over 190,000 items, we aim to be your first stop on the internet for all of your used and out-of-print book buying needs.
Glossary
Some terminology that may be used in this description includes:
- Acceptable
- A non-traditional book condition description that generally refers to a book in readable condition, although no standard exists...
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