Quality Service How America's Top Companies Are Competing in the Customer Service Revolution
by Denton, D. Keith
- Used
- Hardcover
- first
- Condition
- Near Fine in Near Fine dust jacket
- ISBN 10
- 0872015513
- ISBN 13
- 9780872015517
- Seller
-
Odessa, Texas, United States
Payment Methods Accepted
About This Item
Houston, TX: Gulf Publishing Company. Near Fine in Near Fine dust jacket. 1989. First Edtion. Hardcover. 8vo 8" - 9" tall; 158 pages; Clean tight and bright. Little wear to note book or DJ. Mylar cover. .
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Details
- Bookseller
- Ye Old Bookworm (US)
- Bookseller's Inventory #
- 20796
- Title
- Quality Service How America's Top Companies Are Competing in the Customer Service Revolution
- Author
- Denton, D. Keith
- Format/Binding
- Hardcover
- Book Condition
- Used - Near Fine in Near Fine dust jacket
- Edition
- First Edtion
- ISBN 10
- 0872015513
- ISBN 13
- 9780872015517
- Publisher
- Gulf Publishing Company
- Place of Publication
- Houston, TX
- Date Published
- 1989
- Keywords
- Quality Assurance, Quality Service, Business
- Bookseller catalogs
- Business;
Terms of Sale
Ye Old Bookworm
7 Day return on items not as described. If not as Described Please Call, Email or Fax. Shipping and handling not refundable.
About the Seller
Ye Old Bookworm
Biblio member since 2003
Odessa, Texas
About Ye Old Bookworm
Open Storefront Bookseller, Established in 1991, With thousands of gently read books in stock to chose from on the shelf. Covering just about every subject.
Glossary
Some terminology that may be used in this description includes:
- Tight
- Used to mean that the binding of a book has not been overly loosened by frequent use.
- Jacket
- Sometimes used as another term for dust jacket, a protective and often decorative wrapper, usually made of paper which wraps...
- Fine
- A book in fine condition exhibits no flaws. A fine condition book closely approaches As New condition, but may lack the...