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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
by Goodman, John A
- Used
- Good
- Condition
- Good
- ISBN 10
- 1978671504
- ISBN 13
- 9781978671508
- Seller
-
Newport Coast, California, United States
Payment Methods Accepted
About This Item
audioCD. Good. Access codes and supplements are not guaranteed with used items.
Synopsis
Includes index.
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Details
- Bookseller
- Bonita
(US)
- Bookseller's Inventory #
- 1978671504.G
- Title
- Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
- Author
- Goodman, John A
- Format/Binding
- AudioCD
- Book Condition
- Used - Good
- Quantity Available
- 1
- ISBN 10
- 1978671504
- ISBN 13
- 9781978671508
Terms of Sale
Bonita
30 day return guarantee, with full refund including original shipping costs for up to 30 days after delivery if an item arrives misdescribed or damaged.