The Trouble with Computers

Cambridge, Massachusetts, USA: Massachussetts Institute of Technology - MIT Press, 1995. First Edition . Clothbound Hardcover. Fine Minus/Fine Minus. 8vo - over 7¾" - 9¾" tall. This book demonstrates why today's [read: ca. 1995!] computers are wrong for society, for business, and for people. (Have the problems been resolved since then?) CONTENTS: Preface; Prologue - The Trouble with Computers; The Productivity Puzzle; The Evidence; What Computers Do; The Porductivity Paradox; Solutions to the Puzzle; Excuses; Reasons; What's Wrong with Them?; Usefulness and Usability; Software Design, Development, and Deployment; Hype and Broken Promises or, Why Do We Love Them Still?; How to Fix Computers; The Track Record So Far; User-Centered Design; Here's How; User-Centered Design Methods, Development, Deployment or, What to Use Them For and How; What Then?; Fantasy Business Systems; Life, Love, and Intellect. 425 pages, illustrated. CONDITION: The book itself is bright, solid, square, and unmarked, with minimal shelf-wear (a couple light corner bumps). Its dustjacket - now in a clear mylar (removable) protective cover - is unmarked, and uncreased, with negligible shelf-wear (just miniscule crinkles at the spine ends).