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Perfect Phrases for Customer Service
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Perfect Phrases for Customer Service Paperback - 2004 - 1st Edition

by Robert Bacal


From the publisher

Most employees can benefit from learning to use specific verbal techniques to handle customers. Difficult customers especially can take a toll on both company bottom lines and the health and well being of employees. This book provides explanations of the techniques an employee can apply. It includes 101 dialogues and scripts that can be used.

Details

  • Title Perfect Phrases for Customer Service
  • Author Robert Bacal
  • Binding Paperback
  • Edition number 1st
  • Edition 1
  • Pages 175
  • Publisher McGraw-Hill, U.S.A
  • Date December 29, 2004
  • ISBN 9780071444538
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Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases Series)

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Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation : Hundreds of Tools, Techniques, and Scripts for Handling Any Situation

by Bacal, Robert

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Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation : Hundreds of Tools, Techniques, and Scripts for Handling Any Situation

by Bacal, Robert

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Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation : Hundreds of Tools, Techniques, and Scripts for Handling Any Situation

by Bacal, Robert

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Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any...

Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation

by Bacal, Robert

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Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any...

Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation

by Bacal, Robert

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ISBN 10 / ISBN 13
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Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any...

Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation

by Bacal, Robert

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  • Paperback
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Paperback
ISBN 10 / ISBN 13
9780071444538 / 007144453X
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McGraw-Hill Companies, 2004. Paperback. Good. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any...
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Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases Series)

by Robert Bacal

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  • Paperback
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Binding
Paperback
ISBN 10 / ISBN 13
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Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any...
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Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases Series)

by Robert Bacal

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  • Paperback
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Paperback
ISBN 10 / ISBN 13
9780071444538 / 007144453X
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