Streamlined Process Improvement Hardcover - 2011 - 1st Edition
by H. James Harrington
From the publisher
From the rear cover
Six Sigma can reduce process variation, but it doesn't account for process improvements. Lean is effective, but it fails to address the need for major improvements in key processes. Both of these failed to use modern IT as part of their improvement methodologies. Now, renowned consultant and former ASQ president, international quality advisor to E&Y, and quality advisor to the Chinese Quality Association, H. James Harrington provides the solution--a revolutionary step-by-step method for streamlining and improving business processes that can:
- Cut cost and cycle time by 60 percent
- Improve customer and employee satisfaction
- Boost quality by 100 percent
- Analyze, streamline, and refine key processes more quickly and efficiently than ever before
Filled with checklists, questionnaires, and key process tools, this book is designed to help you streamline your systems--and to continue to improve--using a refined combination of the most effective methods available. It's all you need to be leaner, meaner, and significantly more profitable for years to come.
Details
- Title Streamlined Process Improvement
- Author H. James Harrington
- Binding Hardcover
- Edition number 1st
- Edition 1
- Pages 432
- Volumes 1
- Language ENG
- Publisher McGraw-Hill Companies
- Date 2011-08-09
- Illustrated Yes
- Features Bibliography, Dust Cover, Illustrated, Index, Table of Contents
- ISBN 9780071768634 / 0071768637
- Weight 1.6 lbs (0.73 kg)
- Dimensions 9.1 x 6.3 x 1.3 in (23.11 x 16.00 x 3.30 cm)
- Library of Congress subjects Organizational effectiveness, Industrial efficiency
- Dewey Decimal Code 658.562
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