Description:
Hardback. Very Good.
Stock Photo: Cover May Be Different
Business Process Mapping: Improving Customer Satisfaction Hardcover - 2001 - 1st Edition
by J. Mike Jacka; Paulette J. Keller
First line
Most companies spend a great deal of time each year developing strategic objectives and goals.
Details
- Title Business Process Mapping: Improving Customer Satisfaction
- Author J. Mike Jacka; Paulette J. Keller
- Binding Hardcover
- Edition number 1st
- Edition 1
- Pages 300
- Volumes 1
- Language ENG
- Publisher John Wiley & Sons, Somerset, New Jersey, U.S.A.
- Date December 21, 2001
- Illustrated Yes
- ISBN 9780471079774 / 0471079774
- Weight 1.44 lbs (0.65 kg)
- Dimensions 9.36 x 6.28 x 1.12 in (23.77 x 15.95 x 2.84 cm)
- Library of Congress subjects Customer relations, Consumer satisfaction
- Library of Congress Catalog Number 2001045650
- Dewey Decimal Code 658.812
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Business Process Mapping Workbook: Improving Customer Satisfaction
by Keller, Paulette J.
- Used
- Very Good
- Hardcover
- Condition
- Used - Very Good
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780471079774 / 0471079774
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- 2
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GORING BY SEA, West Sussex, United Kingdom
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Business Process Mapping: Improving Customer Satisfaction
by Jacka, JM and Keller, PJ
- Used
- Hardcover
- Condition
- Used
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780471079774 / 0471079774
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Lincoln, Lincolnshire, United Kingdom
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A$4.86A$24.77 shipping to USA
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Description:
John Wiley & Sons, 2002. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Book contains pencil markings. In fair condition, suitable as a study copy. Dust jacket in fair condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,750grams, ISBN:9780471079774
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Business Process Mapping: Improving Customer Satisfaction
by Jacka, J. M. & Keller, P. J.
- Used
- Hardcover
- Condition
- Used
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780471079774 / 0471079774
- Quantity Available
- 1
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Lincoln, Lincolnshire, United Kingdom
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A$8.20A$24.77 shipping to USA
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Description:
John Wiley & Sons, 2002. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,750grams, ISBN:9780471079774
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Business Process Mapping: Improving Customer Satisfaction
by Jacka, J. Mike; Keller, Paulette J.
- Used
- Good
- Hardcover
- Condition
- Used - Good
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780471079774 / 0471079774
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Seattle, Washington, United States
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John Wiley & Sons, 2002. Hardcover. Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Business Process Mapping Workbook : Improving Customer Satisfaction
by J. Mike Jacka; Paulette J. Keller
- Used
- Good
- Hardcover
- Condition
- Used - Good
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780471079774 / 0471079774
- Quantity Available
- 1
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Seattle, Washington, United States
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Description:
Wiley & Sons, Incorporated, John, 2002. Hardcover. Good. Disclaimer:A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact. The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include previous owner inscriptions. An ex-library book and may have standard library stamps and/or stickers. At ThriftBooks, our motto is: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Business Process Mapping: Improving Customer Satisfaction
by Jacka, J. Mike; Keller, Paulette J.
- Used
- Very Good
- Hardcover
- Condition
- Used - Very Good
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780471079774 / 0471079774
- Quantity Available
- 1
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Seattle, Washington, United States
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A$9.57FREE shipping to USA
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Description:
John Wiley & Sons, 2002. Hardcover. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Business Process Mapping Workbook: Improving Customer Satisfaction
by Jacka, J. Mike; Keller, Paulette J
- New
- Hardcover
- Condition
- New
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780471079774 / 0471079774
- Quantity Available
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Memphis, Tennessee, United States
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Wiley, 2002-01-04. hardcover. New. 6x1x9.
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Business Process Mapping Workbook: Improving Customer Satisfaction
by Jacka, J. Mike,Keller, Paulette J.
- Used
- Good
- Hardcover
- Condition
- Used - Good
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780471079774 / 0471079774
- Quantity Available
- 1
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Springdale, Arkansas, United States
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A$14.24A$6.02 shipping to USA
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Wiley, 1/4/2002 12:00:01 AM. hardcover. Good. 1.0236 in x 9.2913 in x 6.2205 in. This is a used book in good condition and may show some signs of use or wear .
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Business Process Mapping: Improving Customer Satisfaction
by J. Mike Jacka; Paulette J. Keller
- Used
- near fine
- Hardcover
- first
- Condition
- Used - Near Fine
- Edition
- 1st Edition
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780471079774 / 0471079774
- Quantity Available
- 1
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Cardiff, United Kingdom
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A$19.43A$56.34 shipping to USA
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Description:
John Wiley & Sons, 2002. 1st Edition . Hardcover. Near Fine/Near Fine. 8vo - over 7¾ - 9¾" tall. virtually as new other than slight bump to lower front fore edge corner. Immaculate throughout.
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Business Process Mapping Workbook: Improving Customer Satisfaction
by Jacka, J. Mike
- Used
- Good
- Hardcover
- Condition
- Used - Good
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780471079774 / 0471079774
- Quantity Available
- 1
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Newport Coast, California, United States
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A$66.62FREE shipping to USA
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Description:
hardcover. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.
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A$66.62
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