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Breakthrough Customer Service: Best Practices of Leaders in Customer Support Hardcover - 1998 - 1st Edition
by Stanley A. Brown (Editor)
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First line
COMPANIES IN ALL industries around the world are in a race, but there is never a winner.
Details
- Title Breakthrough Customer Service: Best Practices of Leaders in Customer Support
- Author Stanley A. Brown (Editor)
- Binding Hardcover
- Edition number 1st
- Edition 1
- Pages 456
- Volumes 1
- Language ENG
- Publisher Wiley, Canada
- Date February 1998
- ISBN 9780471642329 / 0471642320
- Weight 1.62 lbs (0.73 kg)
- Dimensions 9.15 x 6.28 x 1.21 in (23.24 x 15.95 x 3.07 cm)
- Library of Congress subjects Consumer satisfaction, Customer services - Management
- Library of Congress Catalog Number 97-31692
- Dewey Decimal Code 658.812
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Breakthrough Customer Service: Best Practices of Leaders in Customer Support
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Breakthrough Customer Service: Best Practices of Leaders in Customer Support
by Brown, S A (ed.)
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John Wiley and Sons, 1997. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In fair condition, suitable as a study copy. Dust Jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,850grams, ISBN:9780471642329
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Breakthrough Customer Service: Best Practices of Leaders in Customer Support
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Simi Valley, California, United States
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Wiley, 1998-02T. hardcover. Good. 1.4173 9.2126 6.1417.
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Breakthrough Customer Service : Best Practices of Leaders in Customer Support
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Wiley & Sons, Incorporated, John. Used - Very Good. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
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Breakthrough Customer Service : Best Practices of Leaders in Customer Support
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Wiley & Sons, Incorporated, John, 1997. Hardcover. Very Good. Disclaimer:May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Breakthrough Customer Service : Best Practices of Leaders in Customer Support
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Wiley & Sons, Incorporated, John. Used - Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
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Breakthrough Customer Service: Best Practices of Leaders in Customer Support
by Stanley A. Brown
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Southport, Merseyside, United Kingdom
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Hardback. New. This reference offers coverage of aspects of customer service and support. Contributors from companies including Coopers & Lybrand, IBM and Xerox offer advice on creating the corporate culture, establishing and using the right measurements and standards, and short- and long-term strategic planning.
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Breakthrough Customer Service: Best Practices of Leaders in Customer Support
by Stanley A. Brown
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- Hardcover
- ISBN 10 / ISBN 13
- 9780471642329 / 0471642320
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Exeter, Devon, United Kingdom
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John Wiley & Son Ltd, 1998. Hardcover. New. 1st edition. 456 pages. 9.50x6.75x1.25 inches.
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