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Customer Centered Products Creating Successful Products Through Smart
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Customer Centered Products Creating Successful Products Through Smart Requirements Management Hardcover - 2000

by Ivy F. Hooks; Kristin A. Farry


From the publisher

"""Never time enough to do it right, but always time enough to do it over."" In today's ""faster-better-cheaper-at-any-cost"" world, this is not just a joke, but an all-too-frequent reality. And, most often, a poor understanding of the requirements for a product is the reason it must be done over.

Customer-Centered Products is a highly practical new book that helps readers gain a clear understanding of how to elicit the right requirements early on in a project--and make the right product the first time. Packed with useful information, enlightening real-life examples, and money-saving solutions, this book shows readers how to:

* Identify where their current requirements process is weak

* Bridge communication breakdowns that lead to muddy requirements

* Eliminate costly mistakes and rework

* Improve product quality without increasing cost

* Use operational concepts to improve requirements quality

* Improve the fit between the product and the customers' needs

* Prove that faster, better, cheaper is possible, and more."

First line

"Better, cheaper, faster!" You have no doubt heard this refrain coming down your management chain.

Details

  • Title Customer Centered Products Creating Successful Products Through Smart Requirements Management
  • Author Ivy F. Hooks; Kristin A. Farry
  • Binding Hardcover
  • Edition 1st
  • Pages 231 x 157mm 272 pages
  • Language ENG
  • Publisher AMACOM/American Management Association, New York, NY, U.S.A.
  • Date September 11, 2000
  • ISBN 9780814405680

About the author

"Ivy F. Hooks (Fair Oaks Ranch, TX) is president and CEO of Compliance Automation, Inc. She has provided training and consulting in requirements for a variety of corporations and government organizations, including Kodak and NASA.

Kristin A. Farry (Friendswood, TX) is an engineer with over two decades' experience in aerospace, robotics, and biomedical engineering."

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Customer Centered Products: Creating Successful Products Through Smart Requirements Management
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Customer Centered Products: Creating Successful Products Through Smart Requirements Management

by Hooks, Ivy F., Farry, Kristin A.

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Customer Centered Products: Creating Successful Products Through Smart Requirements Management

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Customer Centered Products: Creating Successful Products Through Smart Requirements Management

by Hooks, Ivy F.; Farry, Kristin A

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Customer-Centered Products: Creating Successful Products Through Smart Requirements Management

by Hooks, Ivy F.; Farry, Kristin A.

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Customer-Centered Products : Creating Successful Products Through Smart Requirements Management

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Customer-Centered Products : Creating Successful Products Through Smart Requirements Management

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Customer Centered Products: Creating Successful Products Through Smart Requirements Management

by Ivy F. Hooks; Kristin A. Farry

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Customer Centered Products: Creating Successful Products Through Smart Requirements Management

by Ivy F. Hooks, Kristin A. Farry

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  • Hardcover
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Binding
Hardcover
ISBN 10 / ISBN 13
9780814405680 / 0814405681
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