Skip to content

AMA Hb for Customer Satisfaction
Stock Photo: Cover May Be Different

AMA Hb for Customer Satisfaction Hardcover - 1993

by Alan F. Dutka; Dutka


From the publisher

Unlock the secrets to planning and implementing a comprehensive customer satisfaction program with this easy-to-apply introduction to the principles of customer satisfaction research. Step-by-step guidelines and dozens of examples from Burger King, Baxter Healthcare Corporation, and more.

Details

  • Title AMA Hb for Customer Satisfaction
  • Author Alan F. Dutka; Dutka
  • Binding Hardcover
  • Edition Later Printing
  • Pages 231
  • Volumes 1
  • Language ENG
  • Publisher McGraw-Hill/Contemporary, Lincolnwood, Illinois, U.S.A.
  • Date 1993
  • ISBN 9780844234540 / 0844234540
  • Weight 1.25 lbs (0.57 kg)
  • Dimensions 9.32 x 6.35 x 0.83 in (23.67 x 16.13 x 2.11 cm)
  • Library of Congress Catalog Number 92-34249
  • Dewey Decimal Code 658.812
Back to Top

More Copies for Sale

Ama Handbook for Customer Satisfaction
Stock Photo: Cover May Be Different

Ama Handbook for Customer Satisfaction

by Dutka, Alan

  • Used
Condition
Used - Like New
ISBN 10 / ISBN 13
9780844234540 / 0844234540
Quantity Available
1
Seller
Frederick, Maryland, United States
Seller rating:
This seller has earned a 4 of 5 Stars rating from Biblio customers.
Item Price
A$8.73
A$6.09 shipping to USA

Show Details

Description:
Ntc Pub Group. Used - Like New. Like New condition. Very Good dust jacket. A near perfect copy that may have very minor cosmetic defects.
Item Price
A$8.73
A$6.09 shipping to USA
Ama Handbook for Customer Satisfaction
Stock Photo: Cover May Be Different

Ama Handbook for Customer Satisfaction

by Dutka, Alan

  • Used
Condition
Used - Good
ISBN 10 / ISBN 13
9780844234540 / 0844234540
Quantity Available
1
Seller
Frederick, Maryland, United States
Seller rating:
This seller has earned a 4 of 5 Stars rating from Biblio customers.
Item Price
A$8.73
A$6.09 shipping to USA

Show Details

Description:
Ntc Pub Group. Used - Good. Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
Item Price
A$8.73
A$6.09 shipping to USA
Ama Handbook for Customer Satisfaction
Stock Photo: Cover May Be Different

Ama Handbook for Customer Satisfaction

by Alan Dutka

  • Used
  • good
  • Hardcover
Condition
Used - Good
Binding
Hardcover
ISBN 10 / ISBN 13
9780844234540 / 0844234540
Quantity Available
1
Seller
HOUSTON, Texas, United States
Seller rating:
This seller has earned a 4 of 5 Stars rating from Biblio customers.
Item Price
A$13.35
FREE shipping to USA

Show Details

Description:
American Marketing Association, 1993-05. Hardcover. Good.
Item Price
A$13.35
FREE shipping to USA
Ama Handbook for Customer Satisfaction
Stock Photo: Cover May Be Different

Ama Handbook for Customer Satisfaction

by Dutka, Alan

  • New
  • Hardcover
Condition
New
Edition
2nd Edition
Binding
Hardcover
ISBN 10 / ISBN 13
9780844234540 / 0844234540
Quantity Available
1
Seller
Cincinnati, Ohio, United States
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
A$17.41
A$5.34 shipping to USA

Show Details

Description:
Ntc Pub Group, 1993-05-01. 2nd Edition. Hardcover. New.
Item Price
A$17.41
A$5.34 shipping to USA
Ama Handbook for Customer Satisfaction
Stock Photo: Cover May Be Different

Ama Handbook for Customer Satisfaction

by Alan Dutka

  • Used
  • Hardcover
Condition
Used; Like New
Binding
Hardcover
ISBN 10 / ISBN 13
9780844234540 / 0844234540
Quantity Available
1
Seller
Haines City, Florida, United States
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
A$19.77
A$6.03 shipping to USA

Show Details

Description:
American Marketing Association, 1993-05. Hardcover. Used; Like New/VERY GOOD CONDITION. CONSUMER SATISFACTION
Item Price
A$19.77
A$6.03 shipping to USA
Ama Handbook for Customer Satisfaction
Stock Photo: Cover May Be Different

Ama Handbook for Customer Satisfaction

by Alan Dutka

  • New
  • Hardcover
Condition
New
Binding
Hardcover
ISBN 10 / ISBN 13
9780844234540 / 0844234540
Quantity Available
1
Seller
Wichita Falls, Texas, United States
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
A$19.83
A$6.09 shipping to USA

Show Details

Description:
New. Brand new Hard Cover Book. Has Original Dust Jacket. No marks inside or out. Gift Quality. Binding is tight and pages crisp. Ships via USPS Media Mail with FREE Delivery Confirmation! Any questions, please contact me. Thanks for looking and have a great day! **Special Offers!! Click on my name above to view my Current Special Offers!! **
Item Price
A$19.83
A$6.09 shipping to USA
AMA Handbook for Customer Satisfaction
Stock Photo: Cover May Be Different

AMA Handbook for Customer Satisfaction

by Dutka, Alan

  • Used
  • Fine
  • Hardcover
Condition
Used - Fine
Edition
2nd Printing
Binding
Hardcover
ISBN 10 / ISBN 13
9780844234540 / 0844234540
Quantity Available
1
Seller
Wilson, Wisconsin, United States
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
A$22.90
A$6.87 shipping to USA

Show Details

Description:
Lincolnwood, Illinois: NTC Business Books, 1993. (D/j has 1/8" tear on rear corner by heel of spine, d/j spine may be faded or was originally a lighter shade of yellow). "A Complete Guide to Research, Planning & Implementation" 231 pages.. 2nd Printing. Hard Cover. Fine/Fine. 8vo - over 7¾" - 9¾" tall.
Item Price
A$22.90
A$6.87 shipping to USA
AMA Handbook for Customer Satisfaction
Stock Photo: Cover May Be Different

AMA Handbook for Customer Satisfaction

by Alan Dutka

  • Used
  • Hardcover
Condition
Used:Good
Edition
2nd Edition
Binding
Hardcover
ISBN 10 / ISBN 13
9780844234540 / 0844234540
Quantity Available
1
Seller
HOUSTON, Texas, United States
Seller rating:
This seller has earned a 4 of 5 Stars rating from Biblio customers.
Item Price
A$32.68
FREE shipping to USA

Show Details

Description:
American Marketing Association, 1993-05-01. 2nd Edition. Hardcover. Used:Good.
Item Price
A$32.68
FREE shipping to USA
AMA Handbook for Customer Satisfaction : A Complete Guide to Research, Planning, and Implementation
Stock Photo: Cover May Be Different

AMA Handbook for Customer Satisfaction : A Complete Guide to Research, Planning, and Implementation

by Dutka, Alan F.

  • Used
  • Hardcover
Condition
Used - GOOD-/Good-
Binding
Hardcover
ISBN 10 / ISBN 13
9780844234540 / 0844234540
Quantity Available
1
Seller
OCEANSIDE, California, United States
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
A$45.73
A$6.09 shipping to USA

Show Details

Description:
Lincolnwood, IL, U.S.A.: N T C/Contemporary Publishing Company. GOOD-/Good-. 1995. Hard Cover. 0844234540 F1510 .
Item Price
A$45.73
A$6.09 shipping to USA
AMA Handbook For Customer Satisfaction
Stock Photo: Cover May Be Different

AMA Handbook For Customer Satisfaction

by Alan Dutka

  • Used
  • Hardcover
Condition
Used
Binding
Hardcover
ISBN 10 / ISBN 13
9780844234540 / 0844234540
Quantity Available
1
Seller
Woodside, New York, United States
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
A$95.52
A$6.09 shipping to USA

Show Details

Description:
The McGraw-Hill Company , pp. viii + 231 Index. Hardback. Used.
Item Price
A$95.52
A$6.09 shipping to USA