Understanding Conflict: A Resource for the Military Family Paperback - 2011

Dr. Richard Voyles, President of Conflict Resolution Academy, located in Smyrna Georgia, has a broad based knowledge in the area of alternative dispute resolution techniques, mediation and leadership development. He travels internationally training people in the areas of prejudice reduction, cross cultural communication, conflict management, management and leadership skills. As a Registered Neutral with the State of Georgia, he works with the court systems to mediate disputes for everything from Civil cases, Special Education, Elder Care, Divorce and Couples issues. With a background in peacekeeping and diversity, Dr. Voyles has served on the Board of Directors for the Interfaith Coalition of Atlanta, and as a Commissioner for the Georgia Commission on the Holocaust. He currently serves on the Board of Directors for the Georgia Association for Conflict Resolution. His credits include designing training programs for leadership, diversity and conflict management for both corporate and federal organizations. His most recent projects include Relationship Skills training and Church Conflict program design and implementation. He is a published author and a highly sought after speaker and coach across the United States. Carol Rice, Owner/Partner of Conflict Resolution Academy, LLC, is a Certified Conflict Manager (CCM), with over 20 years of experience in dealing with conflict management in both the private and public sectors. With a focus on providing interactive skills for dealing with difficult people, Ms. Rice has a strong desire to work with members of the military who are experiencing problems that are unique to Soldiers and their families. As the daughter of a career Army officer and the wife of an Air Force veteran, she understands, firsthand, the impact that being a part of the military family can have on relationships. As an owner/partner in Conflict Resolution Academy in Atlanta, GA, she has made it her goal to empower people to make decisions in their own best interest and to help them resolve their disputes at the lowest level possible. Ms. Rice puts strong emphasis on early intervention and alternate dispute resolution options in her work. She consults with a wide variety of clients dealing with relationship issues in a variety of settings, and has helped them find productive ways to nurture those relationships that are important to them.