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The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions Paperback - 2002 - 3rd Edition
by Madeline Bodin
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- Title The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions
- Author Madeline Bodin
- Binding Paperback
- Edition number 3rd
- Edition 3
- Pages 232
- Volumes 1
- Language ENG
- Publisher CRC Press
- Date 2002-01-03
- ISBN 9781578200955 / 1578200954
- Weight 0.82 lbs (0.37 kg)
- Dimensions 8.96 x 6.04 x 0.6 in (22.76 x 15.34 x 1.52 cm)
- Library of Congress subjects Management information systems, Customer services
- Library of Congress Catalog Number 2002281233
- Dewey Decimal Code 658.812
Media reviews
Citations
- American Reference Bks Annual, 01/01/2003, Page 689
About the author
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The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions
by Bodin, Madeline
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The Call Center Dictionary
by Bodin, Madeline, Dawson, Keith
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The Call Center Dictionary
by Madeline Bodin; Keith Dawson
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The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions
by Madeline Bodin
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Paperback / softback. New. Call centres have become the crucial front line for managing customer relationships. This book covers a range of call center terminology. It explains relevant terms, and provides the call center manager with a quick reference that covers the technology and operational issues that come up in running and improving a call center.
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The Call Center Dictionary
by Bodin, Madeline
- Used
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The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions
by Bodin, Madeline (Author)
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Cmp Books, 2002. Paperback. New. 3rd edition. 227 pages. 8.75x5.75x0.50 inches.
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The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions
by Madeline Bodin
- New
- Paperback
- Condition
- New
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- Paperback
- ISBN 10 / ISBN 13
- 9781578200955 / 1578200954
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Paperback / softback. New. Call centres have become the crucial front line for managing customer relationships. This book covers a range of call center terminology. It explains relevant terms, and provides the call center manager with a quick reference that covers the technology and operational issues that come up in running and improving a call center.
Item Price
A$78.74
A$19.22
shipping to USA
![The Call Center Dictionary : The Complete Guide to Call Center and Customer Support Technology...](https://d3525k1ryd2155.cloudfront.net/h/475/956/1588956475.0.m.jpg)
The Call Center Dictionary : The Complete Guide to Call Center and Customer Support Technology Solutions
by Madeline Bodin
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- 9781578200955 / 1578200954
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New. New Book; Fast Shipping from UK; Not signed; Not First Edition; Your company needs a call center to be competitive in the 21st century
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The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions
by Bodin, Madeline (Author)
- New
- Paperback
- Condition
- New
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9781578200955 / 1578200954
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Cmp Books, 2002. Paperback. New. 3rd edition. 227 pages. 8.75x5.75x0.50 inches.
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