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Denial: Why Business Leaders Fail to Look Facts in the Face---And What to Do about It Hardcover - 2010
by Richard S. Tedlow
An astute diagnosis of one of the biggest problems in business
Denial is the unconscious determination that a certain reality is too terrible to contemplate, so therefore it cannot be true. We see it everywhere, from the alcoholic who swears he's just a social drinker to the president who declares "mission accomplished" when it isn't. In the business world, countless companies get stuck in denial while their challenges escalate into crises.
Harvard Business School professor Richard S. Tedlow tackles two essential questions: Why do sane, smart leaders often refuse to accept the facts that threaten their companies and careers? And how do we find the courage to resist denial when facing new trends, changing markets, and tough new competitors?
Tedlow looks at numerous examples of organizaÿtions crippled by denial, including Ford in the era of the Model T and Coca-Cola with its abortive attempt to change its formula. He also explores other companies, such as Intel, Johnson & Johnson, and DuPont, that avoided catastrophe by dealing with harsh realities head-on.
Tedlow identifies the leadership skills that are essential to spotting the early signs of denial and taking the actions required to overcome it.
Summary
Denial is the unconscious determination that a certain reality is too terrible to contemplate, so therefore it cannot be true. We see it everywhere, from the alcoholic who swears he's just a social drinker to the president who declares "mission accomplished" when it isn't. In the business world, countless companies get stuck in denial while their challenges escalate into crises.
Harvard Business School professor Richard S. Tedlow tackles two essential questions: Why do sane, smart leaders often refuse to accept the facts that threaten their companies and careers? And how do we find the courage to resist denial when facing new trends, changing markets, and tough new competitors?
Tedlow looks at numerous examples of organizations crippled by denial, including Ford in the era of the Model T and Coca-Cola with its abortive attempt to change its formula. He also explores other companies, such as Intel, Johnson & Johnson, and DuPont, that avoided catastrophe by dealing with harsh realities head-on.
Tedlow identifies the leadership skills that are essential to spotting the early signs of denial and taking the actions required to overcome it.
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Details
- Title Denial: Why Business Leaders Fail to Look Facts in the Face---And What to Do about It
- Author Richard S. Tedlow
- Binding Hardcover
- Edition Edition
- Pages 261
- Volumes 1
- Language ENG
- Publisher Portfolio, New York, New York, U.S.A.
- Date 2010-03-04
- Illustrated Yes
- ISBN 9781591843139 / 1591843138
- Weight 1 lbs (0.45 kg)
- Dimensions 9.48 x 6.22 x 1.03 in (24.08 x 15.80 x 2.62 cm)
- Ages 18 to UP years
- Grade levels 13 - UP
- Library of Congress subjects Business failures, Management - Psychological aspects
- Library of Congress Catalog Number 2009039396
- Dewey Decimal Code 658.001
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