5/67 Problem Solving: How to solve Wicked Problems...correctly Paperback - 2017

Bio - Craig Humphreys Craig Humphreys is a skilled serial entrepreneur, technology innovator, and problem solver. Craig has solved myriad challenging problems, including intelligence industry remote sensing problems, Facebook database scale up from universities to the world, and optimizing OPRA quote processing for brokerages, and developing submarine hunting solutions for the US Navy. Craig has world-wide business experience, including projects and business startups in China, Germany, and France. He speaks Mandarin Chinese and German and is a devoted father. His career includes such unusual assignments as the CTO of HEB Grocery, signals work at the CIA, special effects work in Hollywood (In the Line of Fire, Speed, and The Hunt for Red October), submarine hunting for the US Navy, and creating pre-flight mission "views" for the pilots in Desert Storm, and looking for alien signals at the SETI Institute. Craig claims his most valuable expertise is in clearly identifying and solving challenging technology & process problems, and uses this technique to manage and simplify complex projects to achieve goals in a timely and budget friendly manner. Craig applies highly disciplined, structured problem-solving techniques, especially applying the 5/67 Rule, and a clear "Definition of Success". He is a proponent of 6-Sigma Decision-Making, and, as he puts it, "The Art of Asking Stupid Questions" in order to base decisions on facts. Bio - Len Bertain In a career spanning over 30 years, Len Bertain has coached over 150 CEO's to help them understand and correct inefficiencies and lost profits in their business. He created the well-known "War on Waste" program, a preeminent Lean Business tool, to guide leadership teams through the process. He is an author of four books on the War on Waste and a frequent speaker to CEO groups. You can read about the books at http: //www.lenbertainsbooks.com/. Since its inception, the War on Waste program has generated over $1 Billion in first-year profits from over 10,000 problems that were identified and solved under Len's tutelage. The end result, he was able to claim dramatic problem solving success. His problem solving expertise extends to the Defense Industry, Banking, Healthcare, Manufacturing and Distribution. He holds a Ph.D. in Physics from the University of Nevada and a B.S. in Physics and Math from St. Mary's College of California. He lives in California with his wife and has 3 grown sons and 9 grandchildren.