Answer the Call: Virtual Migration in Indian Call Centers
by Aimee Carrillo Rowe
- New
- Paperback
- Condition
- New
- ISBN 10
- 0816689393
- ISBN 13
- 9780816689392
- Seller
-
Southport, Merseyside, United Kingdom
Payment Methods Accepted
About This Item
Paperback / softback. New. Drawing from interviews with agents, trainers, managers, and CEOs at call centers in Bangalore and Mumbai, Answer the Call shows that workers in call centers are not quite in India or America but rather in a state of "virtual migration." Encouraged to steep themselves in American culture, the agents come to internalize and perform Americanness for Americans--and each other.
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Details
- Bookseller
- The Saint Bookstore (GB)
- Bookseller's Inventory #
- A9780816689392
- Title
- Answer the Call: Virtual Migration in Indian Call Centers
- Author
- Aimee Carrillo Rowe
- Format/Binding
- Paperback / softback
- Book Condition
- New
- Quantity Available
- 1
- Binding
- Paperback
- ISBN 10
- 0816689393
- ISBN 13
- 9780816689392
- Publisher
- Univ Of Minnesota Press
- Place of Publication
- Minneapolis
- This edition first published
- 2013
Terms of Sale
The Saint Bookstore
Refunds or Returns: A full refund of the price paid will be given if returned within 30 days in undamaged condition. If the product is faulty, we may send a replacement.
About the Seller
The Saint Bookstore
Biblio member since 2018
Southport, Merseyside
About The Saint Bookstore
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Glossary
Some terminology that may be used in this description includes:
- New
- A new book is a book previously not circulated to a buyer. Although a new book is typically free of any faults or defects, "new"...