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Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results

Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results

Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results Hardback - 2013

by Judith E. Glaser

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Hardcover. New. New Book; Fast Shipping from UK; Not signed; Not First Edition; The key to success in life and business is to become a master at Conversational Intelligence. Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-l
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Details

  • Title Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results
  • Author Judith E. Glaser
  • Binding Hardback
  • Edition Reprint
  • Condition New
  • Pages 256
  • Volumes 1
  • Language ENG
  • Publisher Routledge, Brookline, Ma
  • Publication date 2013-10-01
  • Illustrated Yes
  • Features Bibliography, Dust Cover, Illustrated, Index, Table of Contents
  • Bookseller's Inventory # ria9781937134679_inp
  • ISBN 9781937134679 / 1937134679
  • Weight 1.25 lbs (0.57 kg)
  • Dimensions 9.1 x 6.1 x 0.9 in (23.11 x 15.49 x 2.29 cm)
  • Category Business / Economics / Finance
  • Library of Congress subjects Interpersonal communication, Organizational behavior
  • Library of Congress Catalogue Number 2013020748
  • Dewey Decimal Code 650.101
  • Quantity available 733

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From the publisher

The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.

Media reviews

Citations

  • Library Journal, 11/15/2013, Page 99
  • Publishers Weekly, 08/12/2013, Page 0

About the author

Judith E. Glaser is the CEO of Benchmark Communications, Inc., and the Chairman of The Creating WE Institute, whose clients include American Airlines, American Express, Cisco, Coach, Exxon, and IBM. Judith has served as an Adjunct Professor at Wharton and a visiting guest speaker at Harvard, Kellogg, Loyola, University of Chicago, NYU, and various other institutions. She has appeared on "NBC's Today Show, ABC World News, The Fox News Channel, " and "CBS Morning News." Judith has been quoted in "The New York Times, The Wall Street Journal, Crain's, AMA World, " blogs for "Harvard Business Review, " and was named one of "Leadership Excellence"'s Top 20 Thought Leaders of Leadership and Culture in 2012. Judith earned a B.A. from Temple University in Interdisciplinary Studies, and an M.S. in Human Behavior & Development from Drexel University. She earned a Master's Certificate in Corporate and Political Communications from Fairfield University.

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