Crucial Conversations Tools for Talking When Stakes Are High, Second Edition by Patterson, Kerry, Grenny, Joseph, McMillan, Ron, Switzler, Al

UsedGood. The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.

McGraw Hill, 2011-09-08. paperback. UsedGood. 6x0x8. Good condition.No marking/highlighting.Cover and pages may show some wear.Not Satisfied? Contact us to get a refund.

McGraw-Hill Education, 2011-09-09. Paperback. Good. 6x0x8.

McGraw Hill, 2011-09-08. paperback. Very Good. 6x0x8.

McGraw Hill, 2011-09-09. paperback. Very Good. 6x0x8.

McGraw Hill, 2011-09-09. paperback. Very Good. 6x0x8.

McGraw Hill. 2. Acceptable. Acceptable. Ship within 24hrs. Satisfaction 100% guaranteed. APO/FPO addresses supported

UsedLikeNew. All orders ship by next business day! This is a used paperback book with wear due to handling. Pages have no markings. For USED books, we cannot guarantee supplemental materials such as CDs, DVDs, access codes and other materials. We are a small company and very thankful for your business!

UsedGood. All orders ship by next business day! This is a used paperback book. Has moderate wear on cover and/or pages. Has no markings on pages. Spine has been opened/creased. For USED books, we cannot guarantee supplemental materials such as CDs, DVDs, access codes and other materials. We are a small company and very thankful for your business!

UsedVeryGood. All orders ship by next business day! This is a used paperback book. Has wear on cover and/or pages. Book has no markings on pages. Has a personalized note/signature just inside the cover. For USED books, we cannot guarantee supplemental materials such as CDs, DVDs, access codes and other materials. We are a small company and very thankful for your business!