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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition Paperback - 2011

by Kerry Patterson; Al Switzler; Joseph Grenny

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Reader reviews for Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

From the publisher

The New York Times and Washington Post bestseller that changed the way millions communicate

"[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time."
--from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People

"The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations."
--Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul(R)

The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:

  • Prepare for high-stakes situations
  • Transform anger and hurt feelings into powerful dialogue
  • Make it safe to talk about almost anything
  • Be persuasive, not abrasive

Details

  • Title Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
  • Author Kerry Patterson; Al Switzler; Joseph Grenny
  • Binding Paperback
  • Edition INTERNATIONAL ED
  • Pages 272
  • Volumes 1
  • Language ENG
  • Publisher McGraw-Hill Education, U.S.A.
  • Publication date 2011-09
  • ISBN 9780071771320 / 0071771328
  • Weight 0.75 lbs (0.34 kg)
  • Dimensions 8.9 x 6 x 0.6 in (22.61 x 15.24 x 1.52 cm)
  • Category Business / Economics / Finance
  • Library of Congress subjects Interpersonal relations, Interpersonal communication
  • Library of Congress Catalogue Number 2011026451
  • Dewey Decimal Code 153.6

About the author

Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are cofounders of VitalSmarts, an innovator in corporate training and organizational performance.
www.vitalsmarts.com

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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

by Patterson, Kerry,Grenny, Joseph,McMillan, Ron,Switzler, Al

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McGraw Hill, 9/9/2011 12:00:01 AM. paperback. Good. 0.7100 in x 8.9400 in x 5.9800 in.
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Crucial Conversations..tools for Talking When Stakes are High
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Crucial Conversations..tools for Talking When Stakes are High

by Patterson, Carrie & Others

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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

by Patterson, Kerry; Grenny, Joseph; McMillan, Ron; Switzler, Al

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McGraw Hill. 2. Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

by Patterson, Kerry; Grenny, Joseph; McMillan, Ron; Switzler, Al

  • Used
  • Very good
  • Paperback
Condition
Very good
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Paperback
ISBN 10 / ISBN 13
9780071771320 / 0071771328
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McGraw-Hill Education, 2011. Paperback. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

by Patterson, Kerry; Grenny, Joseph; McMillan, Ron; Switzler, Al

  • Used
  • Good
  • Paperback
Condition
Good
Binding
Paperback
ISBN 10 / ISBN 13
9780071771320 / 0071771328
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Description:
McGraw-Hill Education, 2011. Paperback. Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Item price
A$9.20
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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

by Patterson, Kerry; Grenny, Joseph; McMillan, Ron; Switzler, Al

  • Used
  • Good
  • Paperback
Condition
Good
Binding
Paperback
ISBN 10 / ISBN 13
9780071771320 / 0071771328
Quantity available
2
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Item price
A$9.20
Free Delivery to USA

Show details

Description:
McGraw-Hill Education, 2011. Paperback. Good. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Add to wish list
Item price
A$9.20
Free Delivery to USA
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

by Patterson, Kerry; Grenny, Joseph; McMillan, Ron; Switzler, Al

  • Used
  • Very good
  • Paperback
Condition
Very good
Binding
Paperback
ISBN 10 / ISBN 13
9780071771320 / 0071771328
Quantity available
4
Seller
Item price
A$9.20
Free Delivery to USA

Show details

Description:
McGraw-Hill Education, 2011. Paperback. Very Good. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Add to wish list
Item price
A$9.20
Free Delivery to USA
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

by Patterson, Kerry; Grenny, Joseph; McMillan, Ron; Switzler, Al

  • Used
  • Very good
  • Paperback
Condition
Very good
Binding
Paperback
ISBN 10 / ISBN 13
9780071771320 / 0071771328
Quantity available
2
Seller
Item price
A$9.20
Free Delivery to USA

Show details

Description:
McGraw-Hill Education, 2011. Paperback. Very Good. Disclaimer:Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Item price
A$9.20
Free Delivery to USA
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

by Patterson, Kerry; Grenny, Joseph; McMillan, Ron; Switzler, Al

  • Used
  • Very good
  • Paperback
Condition
Very good
Binding
Paperback
ISBN 10 / ISBN 13
9780071771320 / 0071771328
Quantity available
1
Seller
Item price
A$9.20
Free Delivery to USA

Show details

Description:
McGraw-Hill Education, 2011. Paperback. Very Good. Disclaimer:Former library book; Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Add to wish list
Item price
A$9.20
Free Delivery to USA
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
Stock photo: cover may vary

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

by Patterson, Kerry; Grenny, Joseph; McMillan, Ron; Switzler, Al

  • Used
  • Very good
Condition
Very good
Edition
2
ISBN 10 / ISBN 13
9780071771320 / 0071771328
Quantity available
1
Seller
Item price
A$10.28
Free Delivery to USA

Show details

Description:
McGraw Hill. 2. Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
Add to wish list
Item price
A$10.28
Free Delivery to USA