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Customer Centered Selling: Eight Steps to Success from the World's Best Sales Force
by Jolles, Rob
- Used
- Good
- Paperback
- Condition
- Good
- ISBN 10
- 0684855011
- ISBN 13
- 9780684855011
- Seller
-
Springdale, Arkansas, United States
Payment Methods Accepted
About This Item
Free Press, 2000-08-15. Paperback. Good. 1.0000 in x 8.4000 in x 5.5000 in. This is a used book in good condition and may show some signs of use or wear .
Synopsis
This revised edition of Robert Jolless classic book on sales technique features brand new material throughout, including illustrations, teaching aids, coaching techniques, and true implementation strategies! When you have a process, you have a way of measuring what you are doing. When you can measure ityou can fix it!" Customer Centered Selling teaches the secrets of the world-famous Xerox sales training by reversing the conventional selling practices of searching for customer needs, pitching product, and adopting an order-taking mentality. Jolles provides a systematic, repeatable, predictable approach that teaches how to anticipate and influence behavior by studying and understanding the clients "Decision Cycle" and critical "Decision Points." Through the use of case studies, interactive activities, and job aids, anyonefrom a seasoned sales professional to a manager or parentcan not only learn the power to influence behavior, but can implement these ideas as well. Put to good use by Toyota, Disney, NASA, Nortel, General Electric, a dozen universities, and more than fifty financial institutions, Customer Centered Selling provides a step-by-step, consultative process that inspires as it teaches.
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Details
- Bookseller
- Once Upon a Time Books
(US)
- Bookseller's Inventory #
- mon0000447092
- Title
- Customer Centered Selling: Eight Steps to Success from the World's Best Sales Force
- Author
- Jolles, Rob
- Format/Binding
- Paperback
- Book Condition
- Used - Good
- Quantity Available
- 1
- ISBN 10
- 0684855011
- ISBN 13
- 9780684855011
- Publisher
- Free Press
- Place of Publication
- Us
- Date Published
- 2000-08-15
- Size
- 1.0000 in x 8.4000 in x 5.5000 i
- Bookseller catalogs
- Book;
- X weight
- 0.7500 lb
Terms of Sale
Once Upon a Time Books
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About the Seller
Once Upon a Time Books
Biblio member since 2020
Springdale, Arkansas
About Once Upon a Time Books
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