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Deploy Empathy: A practical guide to interviewing customers

Deploy Empathy: A practical guide to interviewing customers

Deploy Empathy: A practical guide to interviewing customers
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Deploy Empathy: A practical guide to interviewing customers Paperback - 2021

by Hansen, Michele

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Details

  • Title Deploy Empathy: A practical guide to interviewing customers
  • Author Hansen, Michele
  • Binding Paperback
  • Condition New
  • Pages 324
  • Volumes 1
  • Language ENG
  • Publisher Dotsquare LLC
  • Publication date 2021-08-01
  • Bookseller's Inventory # BIBLIO-JUNE-21-26-307978
  • ISBN 9781737446606 / 173744660X
  • Weight 0.96 lbs (0.44 kg)
  • Dimensions 9 x 6 x 0.68 in (22.86 x 15.24 x 1.73 cm)
  • Category Business / Economics / Finance
  • Quantity available 1

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Reader reviews for Deploy Empathy: A practical guide to interviewing customers

From the publisher

Deploy Empathy will help you learn the skill of talking to your customers-learning to truly listen to them-so that you can pull out their hidden needs, desires, and processes.


Empathy is a skill that anyone can learn. Armed with the tactics you'll learn in this book and the toolbox of scripts and phrases, you'll be able to sell more of your existing product, build the right features that will delight your customers, and stop churn in its tracks.


By the end of this book, you'll be able to interview customers and potential customers with confidence.

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