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The Flagship Experience: How AI and Software-Defined Vehicles Will Revolutionize the Automotive Customer Experience

The Flagship Experience: How AI and Software-Defined Vehicles Will Revolutionize the Automotive Customer Experience

The Flagship Experience: How AI and Software-Defined Vehicles Will Revolutionize
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The Flagship Experience: How AI and Software-Defined Vehicles Will Revolutionize the Automotive Customer Experience Hardback - 2024

by Evangelos Simoudis

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Amplify Publishing. Used - Very Good. Minimal wear to cover. Pages clean and binding tight. shelf wear. bumped edges. Hardcover.
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Details

  • Title The Flagship Experience: How AI and Software-Defined Vehicles Will Revolutionize the Automotive Customer Experience
  • Author Evangelos Simoudis
  • Binding Hardback
  • Condition Used - Very good
  • Pages 240
  • Volumes 1
  • Language ENG
  • Publisher Amplify Publishing
  • Publication date 2024-06-04
  • Bookseller's Inventory # FF4-03029
  • ISBN 9798891380615
  • Weight 0.9 lbs (0.41 kg)
  • Dimensions 8.58 x 5.51 x 0.87 in (21.79 x 14.00 x 2.21 cm)
  • Category Technology & Industrial Arts
  • Quantity available 1

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From the publisher

2025 Axiom Business Book Award Winner -- Industry Insights (Silver)

2024 Goody Business Book Awards finalist in Technology - Gamechanger and Technology - General

Megatrends such as climate change, urbanization, new work practices, and aging populations are starting to impact how we move and how we transport goods, as well as the decisions we make about consumer transportation and logistics. The Flagship Experience discusses how Software-Defined Vehicles and AI will enable automakers, transportation providers, and transportation planners to reimagine the mobility customer experience, and presents a framework for implementing it.

Software-Defined Vehicles will center the customer experience around the customer, not the vehicle. Combining AI with vehicles' big data generation, configurability, and updatability provides automakers with recurring customer-monetization opportunities. It impacts how automakers design, make, sell, and service vehicles; how transportation and logistics providers maximize their vehicles' utilization and improve the return on their investment; and how customers (both consumers and businesses) interact with the vehicle, the automaker, and numerous service providers. To succeed in making this shift, organizations will need to undertake important transformations. The Flagship Experience analyzes the approaches already taken and outlines additional ones that will be necessary.

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Citations

  • Foreword, 05/09/2024, Page 0
  • Kirkus Reviews, 07/15/2024, Page 0

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