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A Guide to Computer User Support for Help Desk and Support Specialists

A Guide to Computer User Support for Help Desk and Support Specialists

A Guide to Computer User Support for Help Desk and Support Specialists
Stock photo: cover may vary

A Guide to Computer User Support for Help Desk and Support Specialists Paperback - 2013

by Beisse, Fred

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Description

Course Technology, 2013. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1150grams, ISBN:9781133188605
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A$4.78
A$26.46 Delivery to USA
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Reader reviews for A Guide to Computer User Support for Help Desk and Support Specialists

From the publisher

A guide that focuses on the informational resources and technical tools students need most to function effectively in a support position. It helps readers develop the skills to handle troubleshooting and problem solving, successfully communicate with clients, determine a client's specific needs, and train end-users.
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