The HR Operating Model – Designing a People Function that Supports the Workforce and the Business Hardback - 2025

The traditional Ulrich HR operating model is no longer fit for purpose but what needs to change? How do people professionals build a high-impact HR department that adds business value? This book has the answer.

The HR Operating Model outlines the traditional approaches to designing HR structures, practices and process and explains why these are no longer appropriate in today's business environment. This book then provides a new HR operating model which can be used to ensure that the HR function develops and supports a high-performing workforce and aligns with the organization's strategic objectives. Showcasing the four core elements of people experience, data and analytics, agility and product management and technology integration, this book provides everything that senior people professionals need to build a successful people department that adds measurable business value.

Including real-world examples from Santander, Jaguar Land Rover, Barnardo's, Collinson Group, Novartis and Natwest, this book shows how organizations are benefitting from this approach to their HR operating model. The book is full of practical advice, tips, tools and frameworks as well as interviews from experts in the people profession which allow all senior HR professionals from public or private sector companies of any size to benefit from this approach too. Written by a leading voice in the industry who has been recognized five times as one of the Most Influential HR Thinkers by HR Magazine, this book is essential reading for people professionals who want to add business value and align HR activity with the organization's strategic objectives.