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Interaction Design for Complex Problem Solving: Developing Useful and Usable Software (Interactive Technologies)

Interaction Design for Complex Problem Solving: Developing Useful and Usable Software (Interactive Technologies)

Interaction Design for Complex Problem Solving: Developing Useful and Usable
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Interaction Design for Complex Problem Solving: Developing Useful and Usable Software (Interactive Technologies) Paperback - 2003

by Mirel, Barbara

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paperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.
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From the publisher

Software for complex problem solving can dazzle people with advanced features and alluring visuals, but when actually put to use it often disappoints and even frustrates users. This software rarely follows the user's own work methods, nor does it give people the degree of control and choice that they truly need.This book presents a groundbreaking approach to interaction design for complex problem solving applications. The author uses her vast field experience to present a new way of looking at the whole process, and treats complex problem solving software and web applications as a distinct class with its own set of usefulness demands and design criteria. This approach highlights integrated interactions rather than discrete actions, clearly defines what makes problem solving complex, and explores strategies for analyzing, modeling, and designing for exploratory inquiries.

First line

To an analyst swamped with data and struggling to stay afloat while solving complex problems, today's computerized work world seems a pretty unfriendly place.

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