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Key Performance Indicators (KPI): Developing, Implementing, and Using Winning KPIs

Key Performance Indicators (KPI): Developing, Implementing, and Using Winning KPIs

Key Performance Indicators (KPI): Developing, Implementing, and Using Winning
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Key Performance Indicators (KPI): Developing, Implementing, and Using Winning KPIs Hardback - 2010 - 2nd Edition

by Parmenter, David

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WILEY. 2. Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
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Details

  • Title Key Performance Indicators (KPI): Developing, Implementing, and Using Winning KPIs
  • Author Parmenter, David
  • Binding Hardback
  • Edition number 2nd
  • Edition 2
  • Condition Used - Very good
  • Pages 299
  • Volumes 1
  • Language ENG
  • Publisher WILEY, New York, NY, U.S.A.
  • Publication date 2010-02
  • Illustrated Yes
  • Bookseller's Inventory # 0470545151-11-1
  • ISBN 9780470545157 / 0470545151
  • Weight 1.1 lbs (0.50 kg)
  • Dimensions 9 x 6.2 x 1.2 in (22.86 x 15.75 x 3.05 cm)
  • Category Business / Economics / Finance
  • Library of Congress subjects Organizational effectiveness, Performance standards
  • Library of Congress Catalogue Number 2009035911
  • Dewey Decimal Code 658.401
  • Quantity available 1

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From the publisher

An in-depth look at how to create and use key performance indicators (KPIs), from the King of KPIs - now updated and expanded!

By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Now in an updated and expanded Second Edition, Key Performance Indicators is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools, including:
  • The four foundation stones that lead the development and use of KPIs
  • A 12-step model for developing and using KPIs with guidelines
  • A KPI resource kit including worksheets, workshop programs, and questionnaires
  • A new and pragmatic approach to finding critical success factors
  • Over 300 performance measures
  • Implementation variations for small to medium enterprises and not-for-profit organizations
  • New implementation short cuts
  • How to brainstorm performance measures
  • Templates for reporting performance measures
  • A resource kit for a consultant who is acting as a coach / facilitator to the in-house project team

Now including a discussion of critical success factors, as well as new chapters that focus on implementations issues and 'how to sections' on finding your CSFs and brainstorming the performance measures that report progress within the CSFs, Key Performance Indicators, Second Edition will help you identify and track your organization's KPIs to ensure continued and increased success.

About the author

David Parmenter is an international presenter who is known for his thought-provoking and lively sessions, which have led to substantial change in many organizations. He is a leading expert in the development of winning KPIs, replacing the annual planning process with quarterly rolling planning, quick month-end processes, and converting reporting to a decision-based tool. Parmenter's work on KPIs is recognized internationally as a breakthrough in understanding how to make performance measures work. He has delivered workshops to thousands of attendees in many cities around the world including Sydney, Melbourne, Kuala Lumpur, Singapore, Tehran, Johannesburg, Dublin, London, Manchester, Edinburgh, and Prague. Parmenter has worked for Ernst & Young, BP Oil Ltd, Arthur Andersen, and PricewaterhouseCoopers, and is a fellow of the Institute of Chartered Accountants in England and Wales. He is a regular writer for professional and business journals. He is also the author of Pareto's 80/20 Rule for Corporate Accountants (Wiley). David can be contacted via parmenter@waymark.co.nz. His website www.davidparmenter.com contains many white papers, articles, and freeware that will be useful to the reader.

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