Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams
by James Kalbach
- New
- Paperback
- Condition
- New
- ISBN 10
- 1492076635
- ISBN 13
- 9781492076636
- Seller
-
Southport, Merseyside, United Kingdom
10 Copies Available from This Seller
(You can add more at checkout.)
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About This Item
Paperback / softback. New. This updated book shows your team how to use alignment diagrams to turn valuable customer observations into actionable insight. With this powerful technique, you can visually map existing customer experience and envision future solutions.
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Details
- Bookseller
- The Saint Bookstore (GB)
- Bookseller's Inventory #
- A9781492076636
- Title
- Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams
- Author
- James Kalbach
- Format/Binding
- Paperback / softback
- Book Condition
- New
- Quantity Available
- 10
- Binding
- Paperback
- ISBN 10
- 1492076635
- ISBN 13
- 9781492076636
Terms of Sale
The Saint Bookstore
Refunds or Returns: A full refund of the price paid will be given if returned within 30 days in undamaged condition. If the product is faulty, we may send a replacement.
About the Seller
The Saint Bookstore
Biblio member since 2018
Southport, Merseyside
About The Saint Bookstore
The Saint Bookstore specialises in hard to find titles & also offers delivery worldwide for reasonable rates.
Glossary
Some terminology that may be used in this description includes:
- New
- A new book is a book previously not circulated to a buyer. Although a new book is typically free of any faults or defects, "new"...