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Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams

Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams

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Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams

by James Kalbach

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  • Paperback
Condition
New
ISBN 10
1492076635
ISBN 13
9781492076636
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About This Item

Paperback / softback. New. This updated book shows your team how to use alignment diagrams to turn valuable customer observations into actionable insight. With this powerful technique, you can visually map existing customer experience and envision future solutions.

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Details

Bookseller
The Saint Bookstore GB (GB)
Bookseller's Inventory #
A9781492076636
Title
Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams
Author
James Kalbach
Format/Binding
Paperback / softback
Book Condition
New
Quantity Available
10
Binding
Paperback
ISBN 10
1492076635
ISBN 13
9781492076636

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The Saint Bookstore

Refunds or Returns: A full refund of the price paid will be given if returned within 30 days in undamaged condition. If the product is faulty, we may send a replacement.

About the Seller

The Saint Bookstore

Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Biblio member since 2018
Southport, Merseyside

About The Saint Bookstore

The Saint Bookstore specialises in hard to find titles & also offers delivery worldwide for reasonable rates.

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New
A new book is a book previously not circulated to a buyer. Although a new book is typically free of any faults or defects, "new"...
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