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Practical Benchmarking: A Manager's Guide to Creating Competitive Advantage

Practical Benchmarking: A Manager's Guide to Creating Competitive Advantage

Practical Benchmarking: A Manager's Guide to Creating Competitive Advantage
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Practical Benchmarking: A Manager's Guide to Creating Competitive Advantage Paperback - 1997

by Sarah Cook

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Kogan Page Ltd, 1997. Paperback. New. 240 pages. 9.21x5.98x0.75 inches.
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A$73.85
A$29.32 Delivery to USA
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Ships from Revaluation Books (Devon, United Kingdom)

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Reader reviews for Practical Benchmarking: A Manager's Guide to Creating Competitive Advantage

From the publisher

Benchmarking, the process of identifying, understanding and adapting outstanding business practices, is rapidly proving itself to be an essential management tool. Whether it is being used as part of a formal quality management system, a convenient measure of business performance or as a well-structured means to improving competitiveness, benchmarking now affects many departments in a broad variety of companies. The tThis step-by-step guide to implementing a benchmarking system within an organization explains in details the practicalities of benchmarking and assesses the value of and differences between the four main types of benchmarking: internal benchmarking; competitive benchmarking; non-competitive benchmarking; and best practice/world class benchmarking. It includes detailed cases examples of benchmarking in practice and an action checklist that managers can apply to their own organizations.
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