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Resolving Conflicts At Work : A Complete Guide for Everyone on the Job

Resolving Conflicts At Work : A Complete Guide for Everyone on the Job

Resolving Conflicts At Work : A Complete Guide for Everyone on the Job
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Resolving Conflicts At Work : A Complete Guide for Everyone on the Job Hardback - 2000 - 1st Edition

by Joan Goldsmith

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Details

  • Title Resolving Conflicts At Work : A Complete Guide for Everyone on the Job
  • Author Joan Goldsmith
  • Binding Hardback
  • Edition number 1st
  • Edition 1
  • Condition Used - Good
  • Pages 256
  • Volumes 1
  • Language ENG
  • Publisher Jossey-Bass, San Francisco, CA, U.S.A.
  • Publication date January 2000
  • Bookseller's Inventory # 0787950599.G
  • ISBN 9780787950590 / 0787950599
  • Weight 1.04 lbs (0.47 kg)
  • Dimensions 9.3 x 6.28 x 0.87 in (23.62 x 15.95 x 2.21 cm)
  • Category Business / Economics / Finance
  • Library of Congress Catalogue Number 99050522
  • Dewey Decimal Code 650.13
  • Quantity available 1

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Reader reviews for Resolving Conflicts At Work : A Complete Guide for Everyone on the Job

From the publisher

Create a new sense of yourself in your organization, a new direction in your life, and a new understanding of your adversaries with this highly practical guide for resolving conflicts, miscommunications, and misunderstandings at work. Two veteran professionals show you how conflicts-and the process of resolving them-can offer extraordinary opportunities for personal growth, deeper and more satisfying relationships, and enhanced morale.

About the author

KENNETH CLOKE, Ph.D., L.L.M., J.D., has been the director of the Center for Dispute Resolution for more than twenty years and is a mediator, arbitrator, consultant, and trainer. He specializes in resolving complex multi-party conflicts, including workplace disputes, organizational conflicts, and public policy disputes. He is the author of Mediation, Revenge, and the Magic of Forgiveness, and, with Joan Goldsmith, coauthor of Thank God It's Monday! JOAN GOLDSMITH, Doctor of Humane Letters, has been an organizational consultant and educator for thirty years, specializing in leadership, development, organizational change, conflict resolution, and team building. She is a mediator, facilitator, and trainer in conflict resolution. In addition to her previous book with Kenneth Cloke, she coauthored Learning to Lead with Warren Bennis.
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