Surviving the Top Ten Challenges of Software Testing: A People-Oriented Approach Soft cover - 1997

Partial ContentsDoes Testing Test You?Challenge #10: Getting Trained in TestingRaise Management Awareness of Testing - Make Time for Training - Develop Your Own Skills - Certify Your Testing SkillsChallenge #9: Building Relationships with DevelopersAdopt a Win-Win Approach - Widen Your View of Testing - Move from "Us versus Them" to "Us and Them"Challenge #8: Testing Without ToolsEducate Management on the Use of Test Tools - Perform a Tool Survey - Define Your Requirements - Perform a Cost/Benefit Analysis - Integrate Test Tools with an Effective Testing ProcessChallenge #7: Explaining Testing to ManagersIdentify the Stakeholders at the Management Level - Network with Other Organizations to Learn How They Deal with Management - Establish a Testing Charter to Define the Purpose of Testing in Your Organization - Define Measurable Testing Objectives - Dedicate a Manager of Testing Who Understands the Issues and ChallengesChallenge #6: Communicating with Customers--And UsersTeamwork - Communication - Continuous InvolvementChallenge #5: Making Time for TestingControl the Scope of Testing - Control Management Expectations - Base Test Cases on an Independent Set of Criteria - Perform Risk Assessments - Reuse Your Testware - Use AutomationChallenge #4: Testing What's Thrown Over the WallEstablish Standards and Processes for Testing - Establish Ownership and Accountability at the Developer Level - Improve Communication Between Developers and TestersChallenge #3: Hitting a Moving TargetRework of Testware - Regression Testing of Previously Tested Software - Backlog Created by Rapid ChangeChallenge #2: Fighting a Lose-Lose SituationCommunicate the Role of Testing to the Rest of the Organization- Set and Manage Customer Expectations of Production SoftwareChallenge #1: Having to Say NoMake Test Reporting Part of the Testing Process - Use Creative Reporting Techniques - Focus on the Facts - Be TruthfulPlan of Action to Improve Testing