Search Results: Titles starting with S from IT Governance Ltd

Make your SLA work for you … Read this essential guide to SLAs today!
A wide range of industry sectors will outsource service provision (for example, banking, pharmaceuticals, and insurance companies). This can happen where an organisation outsources its IT payroll needs, its helpdesk and IT maintenance requirements, its payment processing, or its whole IT function.
 
The key risk
The key risk for an organisation that enters into an outsourcing transaction, are that the services that it receives from the supplier will be worse than the services they were receiving before, or that the cost savings that were anticipated or promised, are not achieved.
 
The SLA
To try and avoid this scenario, the outsourcing contract should include a Service Level Agreement (SLA). The SLA must be drafted to govern the standard of service that you require, including the cost of those services and the consequences of not achieving pre-agreed standards.
 
 
The wider environment
While Service Level… Read More

A culmination of 26 years’ experience in the internal audit field, this book encompasses a compilation of articles that the author, Dan Swanson − an internal audit veteran – has prepared over the years. It is a comprehensive, yet concise, work which discusses numerous different internal audit challenges and practices, all in one place. It can serve as a roadmap to develop that true internal audit function.



It opens with chapters that explain the internal audit function as a concept, and then proceeds through the specific topics that internal auditors must know: risk management, IT security, business continuity, ethics and compliance, and much more.

Address human vulnerabilities with this essential guide … Practical advice from an acknowledged expert – endorsed by BT!
Your business information is likely to be much more valuable than the hardware on which it is stored. The loss of a laptop might set you back £400, but if the files on the laptop included sensitive customer data or the blueprint for a new product, the cost of repairing the damage would run into thousands. The consequences of a data breach range from alienating customers to heavy fines, or even criminal prosecution. While technologies, such as antivirus software and encryption, can offer some protection against cybercrime, security breaches are most often the result of human error and carelessness.
 
Improve information security
Improving information security within your organisation, therefore, has to encompass people and processes, as well as technology. Motivating your team and making them more aware of security concerns should be at the heart of your information… Read More

Knowing about information security is not enough. You also have to deploy it across the business - which means convincing management of its importance. Learn how with this essential guide!
Information technology plays a fundamental role in the operations of any modern business. While the confidentiality and integrity of your organisation's information have to be protected, a business still needs to have this information readily available in order to be able to function from day to day. If you are an information security practitioner, you need to be able to sell complex and often technical solutions to boards and management teams.
Persuading the board to invest in information security measures requires sales skills. As an information security professional, you are a scientific and technical specialist; and yet you need to get your message across to people whose primary interests lie elsewhere, in turnover and overall performance. In other words, you need to develop sales and marketing skills.
This… Read More

SharePoint Governance Toolkit
This comprehensive SharePoint Governance Toolkit helps organisations get the most out of their SharePoint deployment while managing and controlling risks.
 
Microsoft Office SharePoint Server (MOSS) is an immensely useful collaboration and information sharing tool for organisations, teams and workgroups. Poorly governed SharePoint deployments can create significant holes in organisational information structures as well as exposing the organisation and its information to a wide range of risks.
 
Maximising value from your SharePoint deployment requires a joined−up approach that is aligned with the communication objectives and risk controls of the business − a governance approach.
Comprehensive Suite of Documents for SharePoint Governance
The ITG SharePoint Governance Toolkit contains a comprehensive suite of documents and templates that will help you implement and maintain an effective and secure SharePoint service in your organization. This toolkit is… Read More

Manage Social Media in your organisation
The ITG Social Media Governance toolkit helps organisations create an effective governance structure around their social media activities. Social media is, for many organisations, a critical part of how they speak to customers, partners and stakeholders; for others, social media is a dangerous distraction.
 
Dealing effectively with social media requires a joined-up approach that is aligned with the objectives and risk appetite of the business - a governance approach.
Comprehensive Suite of Documents and Tools for Social Media Governance
The ITG Social Media Governance Toolkit contains a comprehensive suite of documents and templates that will help you develop, implement, monitor and improve social media activities across your organisation.
 
The documents in this Social Media Governance Toolkit fall into three groups:1. Documents for creating a social media governance framework, including a comprehensive social media policy that draws on… Read More

Software Life Cycle Management Standards