Customer Service & FAQ
Looking for answers? Below, you will find links to some of the most commonly asked questions on Biblio.com.au. To search our Customer Service section for help, click here.
Commonly Asked Questions
When will I receive my order?How can I save money on my shipping charges?
How do I check the status of an order I have placed?
How do I determine shipping charges for my order?
How do I cancel an order?
How do I enable cookies in Internet Explorer?
What is Biblio.com.au's return and refund policy?
When paying by Paypal, Check, or Money Order, where do I address payment?
Is my order information secure?
What should I do if I have not yet received my order?
Why create a Biblio.com.au Customer Account?
Why is there such a wide range in the estimated shipping time for my order?
Can you help me find a copy of a certain book?
Do you have a copy of ...?
Why does the search not return any results?
Why won't my payment process?
Why was I notified the book was unavailable after the order was placed?
What happens to my payment when all or part of my order is canceled?
How do I contact Biblio.com.au by mail?
Make-an-Offer FAQ's