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The Relationship-Based Enterprise: Powering Business Success Through Customer
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The Relationship-Based Enterprise: Powering Business Success Through Customer Relationship Management Hardback - 2001

by Ray McKenzie; DMR Consulting Center for Strategic Lead (Joint Author)

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Reader reviews for The Relationship-Based Enterprise: Powering Business Success Through Customer Relationship Management

From the publisher

Business and information companies have been investing the majority of their time and resources into technologies that will develop and maintain close relationships with their customers. The key to online success is a company's relationship with their customers. It is critical for companies with online presence to sustain each relationship in order to survive at all. Billions of dollars are being spent on defining, identifying, anticipating, recognizing, and managing customers.

Details

  • Title The Relationship-Based Enterprise: Powering Business Success Through Customer Relationship Management
  • Author Ray McKenzie; DMR Consulting Center for Strategic Lead (Joint Author)
  • Binding Hardback
  • Edition 1st
  • Pages 277
  • Volumes 1
  • Language ENG
  • Publisher McGraw-Hill Companies, Toronto
  • Publication date January 15, 2001
  • Illustrated Yes
  • ISBN 9780070860810 / 0070860815
  • Weight 1.4 lbs (0.64 kg)
  • Dimensions 9.26 x 6.31 x 1.24 in (23.52 x 16.03 x 3.15 cm)
  • Category Business / Economics / Finance
  • Library of Congress subjects Customer relations
  • Library of Congress Catalogue Number 00932941
  • Dewey Decimal Code 658.812

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The Relationship-Based Enterprise: Powering Business Success Through Customer Relationship...
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The Relationship-Based Enterprise: Powering Business Success Through Customer Relationship Management

by McKenzie, Ray

  • Used
  • Very good
  • first
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Very good
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First Edition
ISBN 10 / ISBN 13
9780070860810 / 0070860815
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Description:
McGraw-Hill. First Edition. Very Good. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
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The Relationship-Based Enterprise: Powering Business Success Through Customer Relationship...
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The Relationship-Based Enterprise: Powering Business Success Through Customer Relationship Management

by McKenzie, Ray, DMR Consulting's Center for Strategic Leadership

  • Used
Condition
Used
ISBN 10 / ISBN 13
9780070860810 / 0070860815
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Description:
McGraw-Hill Companies, The. Used - Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Item price
A$12.70
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The Relationship-Based Enterprise: Powering Business Success Through Customer Relationship...
Stock photo: cover may vary

The Relationship-Based Enterprise: Powering Business Success Through Customer Relationship Management

by McKenzie, Ray, DMR Consulting's Center for Strategic Leadership

  • Used
Condition
Used
ISBN 10 / ISBN 13
9780070860810 / 0070860815
Quantity available
1
Seller
Item price
A$12.70
Free Delivery to USA

Show details

Description:
McGraw-Hill Companies, The. Used - Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Add to wish list
Item price
A$12.70
Free Delivery to USA
Relationship-Based Enterprise: Powering Business Success Through Customer Relationship Management

Relationship-Based Enterprise: Powering Business Success Through Customer Relationship Management

by McKenzie, Ray

  • Used
Condition
Used
ISBN 10 / ISBN 13
9780070860810 / 0070860815
Quantity available
1
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Item price
A$17.19
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Description:
McGraw-Hill, 2001. n/a. Used-Very Good/Good.
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Item price
A$17.19
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The Relationship-Based Enterprise: Powering Business Success Through Customer Relationship...
Stock photo: cover may vary

The Relationship-Based Enterprise: Powering Business Success Through Customer Relationship Management

by McKenzie, Ray

  • Used
  • Good
  • Hardback
Condition
Good
Binding
Hardcover
ISBN 10 / ISBN 13
9780070860810 / 0070860815
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1
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A$35.68
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Description:
hardcover. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.
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Item price
A$35.68
Free Delivery to USA