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It Services Costs, Metrics, Benchmarking and Marketing Hardback - 2000
by Anthony F. Tardugno; Thomas R. DiPasquale (Joint Author); Robert E. Matthews (Joint Author)
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Details
- Title It Services Costs, Metrics, Benchmarking and Marketing
- Author Anthony F. Tardugno; Thomas R. DiPasquale (Joint Author); Robert E. Matthews (Joint Author)
- Binding Hardback
- Edition N/A
- Pages 208
- Volumes 1
- Language ENG
- Publisher Prentice Hall, Harlow, Essex, United Kingdom
- Publication date March 10, 2000
- Illustrated Yes
- ISBN 9780130191953 / 0130191957
- Weight 1.17 lbs (0.53 kg)
- Dimensions 9.58 x 7.03 x 0.73 in (24.33 x 17.86 x 1.85 cm)
- Category Business / Economics / Finance
- Library of Congress subjects Computer service industry, Computer industry - Customer services
- Library of Congress Catalogue Number 00-20112
- Dewey Decimal Code 004.068
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IT Services: Costs, Metrics, Benchmarking and Marketing (Enterprise Computing Series)
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