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How to Win Customers and Keep Them for Life
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How to Win Customers and Keep Them for Life Paperback - 2000

by Michael LeBoeuf

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One of the nation's foremost business consultants presents a hard-hitting, rewards-and-incentives program for creating a winning sales team. This classic, no-nonsense guide is completely updated for today's computer-driven world.

Summary

"A powerhouse, a classic." --James B. Patterson*, bestselling novelist and former Chairman and Creative Director of J. Walter Thompson, U.S.A., Inc.

"An invaluable, easy-to-follow blueprint for winning, serving and keeping customers...This book is a must for any business." --Jere W. Thompson, President and CEO, The Southland Corporation

Michael LeBoeuf, one of the nation's foremost business consultants, presents a hard-hitting, action-ready rewards-and-incentives program for creating a winning sales team. This classic no-nonsense guide is completely revised and updated for today's computer-driven world. It contains everything you need to know about successful selling and--most important of all--how to win customers for life.

"I've always believed that it's a mistake to separate selling, managing and service from each other. How to Win Customers and Keep Them for Life is an easy-to-follow guide for putting them together with great results." --Ed Flanagan, President, Sales Marketing Executives--Greater New York

Reader reviews for How to Win Customers and Keep Them for Life

From the publisher

"A powerhouse, a classic."--James B. Patterson*, bestselling novelist and former Chairman and Creative Director of J. Walter Thompson, U.S.A., Inc.

"An invaluable, easy-to-follow blueprint for winning, serving and keeping customers...This book is a must for any business." --Jere W. Thompson, President and CEO, The Southland Corporation

Michael LeBoeuf, one of the nation's foremost business consultants, presents a hard-hitting, action-ready rewards-and-incentives program for creating a winning sales team. This classic no-nonsense guide is completely revised and updated for today's computer-driven world. It contains everything you need to know about successful selling and--most important of all--how to win customers for life.

"I've always believed that it's a mistake to separate selling, managing and service from each other. How to Win Customers and Keep Them for Life is an easy-to-follow guide for putting them together with great results." --Ed Flanagan, President, Sales Marketing Executives--Greater New York

Details

  • Title How to Win Customers and Keep Them for Life
  • Author Michael LeBoeuf
  • Binding Paperback
  • Edition [ Edition: first
  • Pages 256
  • Volumes 1
  • Language ENG
  • Publisher Berkley Books
  • Publication date 2000-08-01
  • Features Index, Table of Contents
  • ISBN 9780425175019 / 0425175014
  • Weight 0.5 lbs (0.23 kg)
  • Dimensions 8.18 x 5.17 x 0.67 in (20.78 x 13.13 x 1.70 cm)
  • Age range 18 to UP years
  • Grade levels 13 - UP
  • Category Business / Economics / Finance
  • Library of Congress subjects Customer services, Customer relations
  • Library of Congress Catalogue Number 00701532
  • Dewey Decimal Code 658.812

About the author

Michael LeBoeuf, PhD, is an author, speaker, and professor emeritus of management at the University of New Orleans. His books, Working Smart and The Perfect Business, were internationally published, and he consults with businesses of all sizes ranging from Fortune 500 companies to small banks and medical practices.

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How to Win Customers & Keep Them for Life (Revised and updated for the digital age)
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How to Win Customers & Keep Them for Life (Revised and updated for the digital age)

by Michael Le Boeuf, Ph.D.

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  • Very good
  • Paperback
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Paperback
ISBN 10 / ISBN 13
9780425175019 / 0425175014
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Description:
New York NY: Berkley Books, 1987. Paperback. Very Good. Unmarked and unblemished throughout. By author of Working Smart and The Perfect Business. "Why do some people buy once ... and never return? - Why fo some people become strong, steady customers? - How do you turn an angry or complaining customer into a happy and satisfied one? - What are the best ways to keep customers coming back?
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How to Win Customers and Keep Them for Life, Revised Edition
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How to Win Customers and Keep Them for Life, Revised Edition

by Michael LeBoeuf

  • Used
  • Paperback
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Good Condition
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[ Edition: first ]
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Paperback
ISBN 10 / ISBN 13
9780425175019 / 0425175014
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[ Edition: first ]. Good Condition. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] Publisher: Berkley Trade Pub Date: 8/1/2000 Binding: Paperback Pages: 256
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How to Win Customers and Keep Them for Life, Revised Edition
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How to Win Customers and Keep Them for Life, Revised Edition

by LeBoeuf, Michael

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ISBN 10 / ISBN 13
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Berkley. Revised. Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
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How to Win Customers and Keep Them for Life, Revised Edition
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How to Win Customers and Keep Them for Life, Revised Edition

by LeBoeuf, Michael

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ISBN 10 / ISBN 13
9780425175019 / 0425175014
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Berkley, 2000-08-01. Paperback. Good. 5x0x8.
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How to Win Customers and Keep Them for Life, Revised Edition
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How to Win Customers and Keep Them for Life, Revised Edition

by LeBoeuf, Michael

  • Used
  • Good
  • Paperback
Condition
Good
Binding
Paperback
ISBN 10 / ISBN 13
9780425175019 / 0425175014
Quantity available
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Item price
A$7.72
Free Delivery to USA

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Description:
Berkley, 2000-08-01. Paperback. Good. 5x0x8.
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How to Win Customers and Keep Them for Life, Revised Edition
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How to Win Customers and Keep Them for Life, Revised Edition

by LeBoeuf, Michael

  • Used
  • Acceptable
  • Paperback
Condition
Acceptable
Binding
Paperback
ISBN 10 / ISBN 13
9780425175019 / 0425175014
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A$7.72
Free Delivery to USA

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Description:
Berkley, 2000-08-01. paperback. Acceptable. 5x0x8.
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Item price
A$7.72
Free Delivery to USA
How to Win Customers and Keep Them for Life, Revised Edition
Stock photo: cover may vary

How to Win Customers and Keep Them for Life, Revised Edition

by LeBoeuf, Michael

  • Used
  • Good
  • Paperback
Condition
Good
Binding
Paperback
ISBN 10 / ISBN 13
9780425175019 / 0425175014
Quantity available
2
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Item price
A$7.72
Free Delivery to USA

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Description:
Berkley, 2000-08-01. paperback. Good. 5x0x8.
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Item price
A$7.72
Free Delivery to USA
How to Win Customers and Keep Them for Life, Revised Edition
Stock photo: cover may vary

How to Win Customers and Keep Them for Life, Revised Edition

by LeBoeuf, Michael

  • Used
  • Acceptable
  • Paperback
Condition
Acceptable
Binding
Paperback
ISBN 10 / ISBN 13
9780425175019 / 0425175014
Quantity available
1
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Item price
A$7.72
Free Delivery to USA

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Description:
Berkley, 2000-08-01. paperback. Acceptable. 5x0x8.
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Item price
A$7.72
Free Delivery to USA
How to Win Customers and Keep Them for Life, Revised Edition

How to Win Customers and Keep Them for Life, Revised Edition

by Michael LeBoeuf

  • Used
  • Very good
  • Paperback
Condition
Very good
Binding
Paperback
ISBN 10 / ISBN 13
9780425175019 / 0425175014
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Description:
Penguin Publishing Group, 2000. Paperback. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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How to Win Customers and Keep Them for Life, Revised Edition
Stock photo: cover may vary

How to Win Customers and Keep Them for Life, Revised Edition

by LeBoeuf, Michael

  • Used
Condition
Used
ISBN 10 / ISBN 13
9780425175019 / 0425175014
Quantity available
2
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Description:
Penguin Publishing Group. Used - Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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