Performance Management: Integrating Strategy Execution, Methodologies, Risk, and Analytics Hardback - 2009 - 1st Edition

An organizational transformation has taken place, in which the source for every organization's return on financial spending is shifting from tangible assets, like equipment, to intangible assets, like information and its people. But transforming an organization is much like having heart surgery while running a marathon without a finish line.

Written by Gary Cokins, one of the most well-known gurus of performance management, Performance Management: Integrating Strategy Execution, Methodologies, Risk, and Analytics is your finish line!

Beginning with a tongue-in-cheek description of how not to pursue a performance management culture, this big-picture book clarifies what performance management really is, what it does, how it enables better decisions and how to make it work. Revealing the relevant aspects of performance management, it discusses why integration of multiple management methodologies and behavioral change management are crucial to overcome managers and employees' natural resistance to change.

In Performance Management: Integrating Strategy Execution, Methodologies, Risk, and Analytics, you will discover:

• How to successfully implement and integrate the various methodologies of performance management

• How methodologies like forecasting demand, measuring performance, measuring segmented profits and costs, and planning for resource levels can themselves be integrated

• Why analytics of all flavors, and especially predictive analytics, improves decision making

• The importance of behavioral and change management issues

• The difference between business intelligence and performance management

• How to measure and manage customer profitability and future value

• How governance and social responsibilities for people and the environment can be addressed using the same performance management methodologies used to improve an individual enterprise's economic performance

• The role risk management plays in performance management

• What a future vision of enterprise risk-based performance management may include

Part of the Wiley and SAS Business Series, Performance Management is an invaluable resource providing guidance, wisdom, and support to all industry leaders and managers. A compilation of the author's media articles and blogs, it is an in-sightful reflection of his gift for demystifying the complicated. Engaging and intuitive, it explores what it will take for you--and every CEO, CFO, vice president, and manager--to successfully implement the full vision of the performance management framework within your organization.