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Social Media Metrics: How to Measure and Optimize Your Marketing Investment
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Social Media Metrics: How to Measure and Optimize Your Marketing Investment Hardback - 2010 - 1st Edition

by Jim Sterne; Foreword by David Meerman Scott

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Reader reviews for Social Media Metrics: How to Measure and Optimize Your Marketing Investment

From the publisher

The only guide devoted exclusively to social media metrics

Whether you are selling online, through a direct sales force, or via distribution channels, what customers are saying about you online is now more important than your advertising. Social media is no longer a curiosity on the horizon but a significant part of your marketing mix.

While other books explain why social media is critical and how to go about participating, Social Media Metrics focuses on measuring the success of your social media marketing efforts. Success metrics in business are based on business goals where fame does not always equate to fortune. Read this book to determine:

  • Why striving for more Twitter followers or Facebook friends than the competition is a failing strategy
  • How to leverage the time and effort you invest in social media
  • How to convince those who are afraid of new things that social media is a valuable business tool and not just a toy for the overly-wired

Knowing what works and what doesn't is terrific, but only in a constant and unchanging world. Social Media Metrics is loaded with specific examples of specific metrics you can use to guide your social media marketing efforts as new means of communication.

From the rear cover

MEASURE THE SUCCESS OF YOUR SOCIAL MEDIA BUSINESS STRATEGY

Filling a key need for serious online marketers, Social Media Metrics gives you an A-Z guide to using data to drive your social media marketing efforts. Inside you'll find how best to assess your Twitter and Facebook followings (hint: more is not always better), how to maximize your social media ROI, how to use social media metrics to effectively make your case to skeptics, and much more. Filled with the numbers that matter and specific examples of how to use them, Social Media Metrics equips you to successfully market on the social Web.

"Jim Sterne has been at the cutting edge of this industry since before there even was an industry. If you're focused on measurement, you need his take on it."
--SETH GODIN, author, Linchpin

"Companies know they must have a social strategy, yet when approaching emerging technologies, measuring ROI is a challenge. Thankfully, we've got Social Media Metrics, in which Jim provides actionable frameworks and how-tos. This is a desktop reference that professionals should keep in close reach."
--JEREMIAH OWYANG, Web strategist

"Jim Sterne has been in the business of teaching us how to measure the immeasurable for fifteen years. With this wonderful book, he brings his wisdom to the problem du jour social media. In a faith-based medium, you'll learn how to be data driven!"
--AVINASH KAUSHIK, author, Web Analytics 2.0

Details

  • Title Social Media Metrics: How to Measure and Optimize Your Marketing Investment
  • Author Jim Sterne; Foreword by David Meerman Scott
  • Binding Hardback
  • Edition number 1st
  • Edition 1
  • Pages 272
  • Volumes 1
  • Language ENG
  • Publisher Wiley, Hoboken, N.J.
  • Publication date 2010-04-05
  • Features Bibliography, Index, Price on Product - Canadian, Table of Contents
  • ISBN 9780470583784 / 0470583789
  • Weight 0.96 lbs (0.44 kg)
  • Dimensions 9.62 x 5.64 x 0.98 in (24.43 x 14.33 x 2.49 cm)
  • Category Business / Economics / Finance
  • Library of Congress subjects Internet marketing, Marketing research
  • Library of Congress Catalogue Number 2010003833
  • Dewey Decimal Code 658.872

About the author

JIM STERNE produced the world's first "Marketing on the Internet" seminar series in 1994. Today, Sterne is an internationally known speaker on digital marketing and customer interaction and a consultant to Fortune 500 companies and Internet entrepreneurs. He is founder of the eMetrics Marketing Optimization Summit and cofounder of the Web Analytics Association.

For more information, please visit JimSterne.com.

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Social Media Metrics : How to Measure and Optimize Your Marketing Investment

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Social Media Metrics : How to Measure and Optimize Your Marketing Investment
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Social Media Metrics : How to Measure and Optimize Your Marketing Investment

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Social Media Metrics : How to Measure and Optimize Your Marketing Investment
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Social Media Metrics : How to Measure and Optimize Your Marketing Investment

by Sterne, Jim

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Social Media Metrics: How to Measure and Optimize Your Marketing Investment

by Sterne, Jim

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by Sterne, Jim; Scott, David Meerman [Foreword]

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