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Managing the Professional Service Firm
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Managing the Professional Service Firm Paperback - 1997

by David H. Maister

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Available for the first time in paperback, the quintessential manual for managers of accounting, legal, consulting, architectural, public relations, and other service-related companies. "The professional service firm is the best model for tomorrow's organization in any industry. When it comes to understanding these firms, David Maister has no peers".--Tom Peters. coauthor of "In Search of Excellence".

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From the publisher

International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms.

Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals.

Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognizing that "every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners."

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Details

  • Title Managing the Professional Service Firm
  • Author David H. Maister
  • Binding Paperback
  • Edition Reprint
  • Pages 384
  • Volumes 1
  • Language ENG
  • Publisher Free Press, New York
  • Publication date 1997-06-09
  • ISBN 9780684834313 / 0684834316
  • Weight 0.98 lbs (0.44 kg)
  • Dimensions 9.26 x 6.14 x 0.95 in (23.52 x 15.60 x 2.41 cm)
  • Category Business / Economics / Finance
  • Library of Congress Catalogue Number 93-14616
  • Dewey Decimal Code 658

About the author

David H. Maister, one of the world's leading authorities on the management of professional service firms, is the author of several successful books, including Managing the Professional Service Firm, True Professionalism, and Practice What You Preach, and coauthor of The Trusted Advisor.

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Managing The Professional Service Firm
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Managing The Professional Service Firm

by David H. Maister

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Managing The Professional Service Firm
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Managing The Professional Service Firm

by David H. Maister

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[ Edition: Reprint ]. Good Condition. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] Publisher: Free Press Pub Date: 6/9/1997 Binding: Paperback Pages: 384
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Managing The Professional Service Firm
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Managing The Professional Service Firm

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Managing The Professional Service Firm
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Managing The Professional Service Firm

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Managing The Professional Service Firm

Managing The Professional Service Firm

by Maister, David H.; Maister, David

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ISBN 10 / ISBN 13
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Managing The Professional Service Firm

by Maister, David H.; Maister, David

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Managing the Professional Service Firm
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Managing the Professional Service Firm

by Maister, David H

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Managing the Professional Service Firm
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Managing the Professional Service Firm

by Maister, David H

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Free Press. Used - Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Managing The Professional Service Firm
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Managing The Professional Service Firm

by Maister, David

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  • Paperback
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Used
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Reprint
Binding
Paperback
ISBN 10 / ISBN 13
9780684834313 / 0684834316
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Free Press, 1997-06-09. Reprint. paperback. Used: Good. 6.12x1.00x9.25. Buy with confidence. Excellent Customer Service & Return policy.
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Item price
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